Element Times Square West

311 West 39th Street
New York, NY 10018, US
7.6 Rating | 3.5-Star Hotel |
Element Times Square West is pet friendly. The pet fee is USD $50 per stay. Pet deposit of USD $250. The number of pets allowed is 1. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area near the property.
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Amenities

About This Property

This stylish Manhattan hotel is located in the Theater District and is 2113 feet from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV. The modern guest rooms at Element by Westin Times Square are equipped with a DVD player, iPod docking station, and free Wi-Fi. They are furnished with a microwave, refrigerator, and coffee maker. This nonsmoking hotel features an on-site gym with a variety of cardio machines. Bicycle rentals are available. A breakfast buffet is served every morning at the Element. Snacks are sold at the 24-hour pantry. Madison Square Garden is 1585 feet from the Times Square Element. NBC Studios and Rockefeller Center are 1 mi from the hotel.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Accessibility Meeting Spaces Available
  • Accessible Parking
  • Accessible Registration Desk Available
  • Accessible Rooms Through Interior Corridor Available
  • Accessible Rooms With 32-inch Wide Door Opening Available
  • Accessible Route To Business Center
  • Accessible Route To Fitness Center
  • Accessible Route To Guest Rooms
  • Accessible Route To The Registration Desk Available
  • Accessible Vanities Available
  • Adjustable Height Hand-held Shower Wand Available
  • Air Conditioning
  • Alarm Clock
  • Audible Alarm
  • Bar
  • Bathtub Seats Available
  • Bathtub With Grab Bar Available
  • Blackout Curtains
  • Car Rental Available
  • Carpeting
  • Closed-caption TV
  • Closet
  • Coffee/tea Maker
  • Concierge Services
  • Contactless Check-in/out
  • Convenience Store
  • Currency Exchange Service
  • DVD/CD Player
  • Daily Disinfection
  • Daily Housekeeping
  • Deadbolt On Doors Available
  • Desk/workspace In All Rooms
  • Dishwasher
  • Doorman
  • Electronic Room Key
  • Elevator
  • English
  • Facilities For Disabled Guests Available
  • First Aid Kit Available
  • Fitness Center
  • Flashing Door Knocker Available
  • Free Breakfast
  • Free Internet Access
  • Free Wi-Fi
  • Gift/souvenir Shop
  • Golf Course
  • Grocery Delivery
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Hearing Accessible Room And/or Kit Available
  • Heating
  • Hygiene Certification
  • Internet Access In Public Areas
  • Ironing Amenities
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Lever Handles On Door Available
  • Linens
  • Lowered Deadbolt On Doors Available
  • Lowered Electrical Outlets Available
  • Lowered Night Guard On Doors Available
  • Lowered View Port In Doors Available
  • Luggage Storage & Lockers
  • Microwave
  • Mobility Accessibility Available
  • Non-slip Grab Bar Available
  • Non-smoking Property
  • Off-Site Parking
  • On-site Accessible Restaurants/lounges
  • Parking Available
  • Physical/social Distancing Guidelines
  • Private Check-in/check-out
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Roll-in Shower Available
  • Room Towels Provided
  • Room Windows That Open
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Secondary Lock On Windows Available
  • Self-closing Doors Available
  • Separate Shower/bathtub
  • Shops On Site
  • Smoke Alarms
  • Soundproof Rooms Available
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TTY/TDD Compatibility Available
  • TV & Movies/Shows
  • Telephone
  • Ticket Services
  • Toilet Seats At Wheelchair Height Available
  • Toiletries Provided
  • Tour Services
  • Transfer Showers Available
  • View Port In Door Available
  • Visual Alarms
  • Wake Up Call
  • Wheelchair Accessible

Recent Reviews

Alexandre group May 13, 2022
Positives: Great location. Good breakfast is included -eggs, breads, fruit, juices, coffee, sometimes pancakes, bacon. The breakfast area is always extremely busy. Room is rather small but on par with similar hotels for this location and price range. Decent amenities. Noise levels were reasonable for the location and not too bad.
Negatives: Be aware that there are only three elevators for 40 floors with 4+ rooms each - wait times can be very long and they are also shared with maintenance and housekeeping which doesn’t help at all. We stayed as a party of three and never got the correct number of towels. since housekeeping is only 3 days per week and upon request, we needed to go to the front desk and ask, and wait about 20-30 min to get them. Front desk staff is rude and unprofessional - makes you feel they are doing you favors.
Review
Good
Jinwoo family with young children May 13, 2022
Negatives: Poor attitude of one staff in front door. An unfriendly atmosphere for Asians
Review
Disappointing
Maybud solo traveller May 12, 2022
Positives: Great location near Times Square & Port Authority Fantastic views from 39th floor Kitchenette useful for extended stay Quiet room
Negatives: Hotel overall poorly maintained Erratic elevator programming with long waiting times No hot water in room over 2 weeks, despite repeated maintenance requests
Review
Average Hotel in Great Location
Anisa family with young children May 12, 2022
Review
Pleasant
Katina family with young children May 12, 2022
Positives: it was close to time square and accessible to the subway and port authority
Negatives: the only thing I didn’t like was there wasn’t a lot of counter space in the bathroom. the bathroom was nice but the space wasn’t there for me
Review
i enjoyed my stay and...
Maria-elisabeth group May 12, 2022
Positives: The room was spacious with a fully equipped kitchen. I enjoyed the king-size bed and the large TV-screen. The best about this hotel though is its location. Super close to Times Square and subway station.
Negatives: I didn't like the breakfast. There were not refills of the buffet plus there was not enough space to accommodate the people. Finally, really long waiting times for the elevators.
Review
Excellent location, clean and spacious...
Jose family with young children May 12, 2022
Positives: Location is excellent and close to subway station. Very good breakfast and during the afternoon happy hour with wine, beers, snacks and cheese. But the best was the very kind staff beginning for the manager Andrea.
Negatives: elevators have to be improve, but if you are patient is not a problem at all
Review
Excellent
Anjana review category business travellers May 11, 2022
Positives: Easy check in and check out. Comfortable bed. Good kitchen facilities and decent size bathroom
Negatives: No hot water. Luke warm at best. Didn't bother complaining because it was a 2-night trip. No blankets or spare bedding. Lots of queuing at breakfast. Impossible to get into a lift during peak times. No housekeeping during my stay.
Review
Good, just wished I could...
Yeldos group May 11, 2022
Review
Very good
Flavia young couple May 11, 2022
Positives: the room is very nice, clean and organized
Negatives: the elevators do not support the number of guests, long waiting time to go down or up to the room
Review
the hotel in general is...
Sing solo traveller May 11, 2022
Review
Superb
Richard solo traveller May 11, 2022
Positives: The room was really quaint and really comfortable. The ktchenette style was a nice touch.
Review
Superb
Shendl young couple May 10, 2022
Positives: Central location right in Times Square, but can be a sketchy area after dark.
Negatives: BACTERIA GROWING IN THE SOAP DISPENSERS!! Completely disgusting. Had to change rooms immediately after checking in because there were staples/trash all over the room. Really run down tables with water rings all over. Bathroom looked like a gym locker room. Our second room was better but was still cramped.
Review
Pig with lipstick. NOT staying...
Anonymous solo traveller May 10, 2022
Positives: I stayed in room 2906, 29th floor, there was view to Empire State Building and other skyscrapers. Location is super, only 2 blocks from Times Sq
Negatives: Elevator is slow during breakfast time which is understandable
Review
Room in Times Sq with...
Anjum young couple May 10, 2022
Positives: Staff was good but the rooms were not cleaned after many requests
Negatives: Room was excellent with all facilities but after many requests I got the cleaning waman on my last day
Review
I liked the hotel at...
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