Hotel Hayden
127 West 28th Street
New York City, NY 10001, US
New York City, NY 10001, US
Hotel Hayden is pet friendly. The pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area nearby.
Book Now from $250/night
About This Property
Set in a prime location of New York (NY), Hotel Hayden puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Hotel Hayden. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as linens, towels, air conditioning, heating, alarm clock. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Hayden.
Room Types
Superior King Room (non-refundable)
Superior Double Double Accessible (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Alarm Clock
- Audible Alarm
- Babysitting/Child Services
- Bar
- Bathrobes
- Bathtub
- Car Rental Available
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Wi-Fi
- French
- Garden
- Hair Dryer
- Heating
- Ironing Amenities
- Laundry Services
- Library
- Luggage Storage & Lockers
- Mini Bar
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Slippers
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
Jenny is an excellent front desk representative. She is professional approachable and pleasant at all times.
Negatives:
Elevator was to loud sometimes housekeepers would slam doors during the daytime . Sometimes water was very cold.
Review
Good
Positives:
Nice location. I enjoyed my stay.
Review
Good
Positives:
I've the highest tier on booking.com, staying in 100s of hotels, without any issue until this Hotel. they are a bunch of scammers
Negatives:
24 hours after checking out, they charged $200 on my card, when I called them I was told it was smoking charge, I never smoked in my life, they told me the cleaners had photos to prove it, when I asked for the pictures, they said they don't show pictures, asked to speak to the manager, he was extremely rude
Review
worse hotel in NY and...
Review
Good
Positives:
Hotel Hayden overall was a great stay. The best feature about it is definitely the location! It is conveniently located next to various subway lines. Additionally, the daily housekeeping was fabulous! The AC/heat worked great and was individual to each room which was great.
Negatives:
The hotel is currently undergoing some construction. This made some amenities unavailable such as the rooftop/bar. Additionally, the shower area was nice however completely open so there was frequently water everywhere in the restroom after a shower. The beds in the room are okay, comfortable yet firm however the blankets are incredibly thin. The staff is also very hit or miss, some are great and very nice and others such as managers are a bit more rough around the edges especially at check in.
Review
Overall, Hotel Hayden was a...
Positives:
Location and price
Negatives:
The room was freezing cold and the technician didnt fix it, it took over an hour to get blankets. Room at 60 degrees
Review
Wont stay again
Positives:
Convenient
Negatives:
Old fashion entrance doors
Review
A good experience
Review
Very good
Positives:
Location
Negatives:
The room didn’t have iron, blankets, no smart tv, no phone to call front desk. The heating was not working.
Review
The room didn’t have iron,...
Review
Good
Positives:
Location
Negatives:
Breakfast
Review
Very good
Positives:
the hotel is located in the florists street, in chelsea, where everything can be reached in a few steps.
Negatives:
the rooms are quite dark (at least ours)
Review
Reading the reviews I was...
Positives:
Location, clean property and great staff
Review
Great location in the heart...
Negatives:
Close to Robery! No refund possible.
My stay was for 3 weeks, I stayed one week and they took the whole amount. Poor staff, poor manager, poor hotel! Disrespectful! Poor breakfast
Never again I will take that hotel again.
Review
Never again in this hotel!...
Positives:
My stay at Hayden Hotel made my trip 10x better. The location is perfect, I didn't know we had included breakfast so that was a nice surprise, very clean always smelling super good. I'd definitely recommend it to all the people travelling to NYC.
Negatives:
nothing
Review
The perfect stay in New...
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