TownePlace Suites by Marriott New York Manhattan/Chelsea
140 West 28th Street
New York City, NY 10001, US
New York City, NY 10001, US
TownePlace Suites by Marriott New York Manhattan/Chelsea welcomes pets at their pet-friendly accommodation. Pet fee is USD $150 per stay. The number of pets allowed is 1. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.
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About This Property
Featuring 4-star accommodations, TownePlace Suites by Marriott New York Manhattan/Chelsea is located in New York, a 7-minute walk from Madison Square Garden and 0.6 miles from Flatiron Building. The property is around a 16-minute walk from Bryant Park, 0.9 miles from The Highline Park and a 18-minute walk from New York Public Library. The hotel has a fitness center, a 24-hour front desk and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms also feature a kitchenette with a dishwasher and a stovetop. All rooms have a closet. Guests at TownePlace Suites by Marriott New York Manhattan/Chelsea can enjoy a continental breakfast. Popular points of interest near the accommodation include Penn Station, Macy's and Empire State Building. LaGuardia Airport is 7.5 miles from the property.
Room Types
Studio, Mini Kitch', Studio, 1 King (refundable)
View Studio, Mini Kitch', Studio, 1 King, City view (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Contactless Check-in/out
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Kitchen
- Laundry Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Safety Deposit Box
- Separate Shower/bathtub
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Temperature Check For Guests And Staff
- Wheelchair Accessible
Recent Reviews
Positives:
Location and staff really good
Negatives:
Rooms very small, aircon extremely noisy
Review
Good
Review
Superb
Positives:
We spent twelve nights, from November 24 to December 5, 2024, and we felt very comfortable, especially because we come to New York every year and have quite a bit of experience with hotels of this kind.
The location is exceptional, just a few meters from the subway, and situated in a fairly central area like Chelsea, in the Flower District, it allows you to move around the city quickly and comfortably.
The cleanliness of the rooms has been the best we’ve experienced in recent years—and there have been quite a few—so I would like to give special recognition to the staff at TownePlace for the excellent work they do, their dedication, and the care they put into their work.
Regarding the problem with elevator waits that is frequently mentioned in reviews, as well as the issue with breakfast (included), we didn’t experience it. Not because it doesn’t exist—it does—but because we neutralized it by requesting a room on the lowest floor possible (we got the third floor), which allowed us to take the stairs up and down every day, avoiding waits.
As for breakfast, on the first day, we went down to confirm that, indeed, there are endless lines, both to eat in the tiny dining room and to bring food up to the rooms. So, we simply went to nearby supermarkets to buy our own breakfast for the rest of the days, effectively neutralizing that problem as well.
I think it’s a mistake to advertise breakfast as included in the price when it’s completely unfeasible and practically impossible to enjoy. Obviously, when on vacation, you don’t want to wake up at six in the morning to have breakfast, since that’s what we do every other day of the year. But even if you wake up early, having people standing next to your table, waiting in line, is not appropriate. If this same breakfast were charged at a reasonable price, it would be much better for both the hotel and the guests.
Negatives:
The negative aspects, which also exist, start precisely with breakfast. I find it unhygienic to place chairs on top of the tables (I’m attaching a photo), every day, in a place where people eat. As I said, this happens daily. The hotel's Wi-Fi is very poor; if you need to work, it won’t be sufficient. I assume this is intended to push guests to pay for a premium service, but considering the cost of the stay, I’m not willing to do so. There’s a serious problem with the lighting in the rooms, to the point of being dangerous because you can’t see anything, whether it’s day or night. It’s quite irritating, to be honest. The size of the rooms, for New York, is standard, but it’s still uncomfortable, particularly because you bring several suitcases, and there’s no space. The wardrobe, frankly, would be better replaced with a simple bar to hang coats because one garment is enough to fill it.
We liked the gym. I think it has equipment that isn’t showcased and could be useful for guests like us.
Review
Excellent value for money
Positives:
The room amenities were fantastic – a very comfortable bed and a well-equipped bathroom. The view was absolutely stunning, and the staff was exceptionally friendly and welcoming. Truly outstanding service!
Negatives:
The only minor downside was the sliding bathroom door, which was a bit difficult to open, but it was just a small detail compared to the overall experience. Additionally, there wasn’t a classic electric kettle, only a coffee maker with a hot water option, but I managed just fine.
Review
Fantastic value for money and...
Review
Very good
Positives:
Friendly personnel, very good cleaning services, very good location.
Negatives:
Small room
Review
Very good
Positives:
Location
Negatives:
Better lighting in the room
Review
Great value for money and...
Positives:
Room was super clean, very well maintained. We didn't have any street noise and we felt that the noise isolation in our room was good.
We liked the bed and the room service (cleaning) worked every day, it was great! Also the shower was super comfortable with everything we needed and great quality towels.
Negatives:
We tried breakfast once, it's not so good - just take this into account, we never used it.
Review
Great room in a very...
Positives:
Practical room, comfortable bed and good kitchen. The location is good and the staff at the reception friendly.
Negatives:
The payment procedure was intransparent and not costumer friendly. They put a hold on my credit card upon arrival blocking 1) what I was told the amount of the stay and 2) a security deposit. After checkout, a much higher amount was taken from my card (difference of almost 400 Euros). The security deposit remained blocked for about three weeks. Communication about this was okay, but despite saying that the reception staff should have made their payment practices clearer, the hotel remained unwilling to change their behavior in favor of the costumers. I was told it was my bank that as responsible for the hold on the card, which -the bank confirmed- is not the case. This must be a way of taking advantage of the costumer and so I can’t recommend the hotel.
Review
Ok, payment intransparent, breakfast too...
Review
Exceptional
Review
Exceptional
Positives:
Good location! Good breakfast, walking distance to Madison Square Garden.
Negatives:
We had a little incident with the door of the bathroom, but they sent someone to help immediately.
Review
Good location
Positives:
too crowed, too small, better to put a price on it than providing it as all inn
Negatives:
too crowded, people packed as sanwiches
Review
too crowed and overpriced
Negatives:
in the morning you will have to wait for the elevator which can get a bit annoying however it does make sense since the property has over 40 floors
Review
Good
Positives:
The location is awesome, 1 minute walk from Train 1, and five minutes walk from Penn Station.
Comfortable bed, good amenities, good breakfast.
We didn’t use the kitchen that much but it helps.
The cleaning ladies did a good job.
Very good value for money.
Would stay again
Negatives:
The room can be small, but we managed to work with it.
The elevators can be cramped and the wait can in peak hours be a little longer but nothing that bothers too much.
For lower levels(we stood at the 7th floor) the walk down is quick.
Review
Good value for money
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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