voco The Franklin New York
164 East 87 Street
New York City, NY 10128, US
New York City, NY 10128, US
voco The Franklin New York welcomes pets at their pet-friendly accommodation. Pet fee USD 75.00 per accommodation, per stay. Pet weight limit is 20 lbs.
About This Property
This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile. The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area. Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Breakfast Takeaway Containers
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Face Masks For Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking Garage
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
The location is good and apparently safe, because we wanted to be on the Upper East Side. It is close to many places of interest, but also far from many others. The good thing is that the underground is very close, with two lines that take you to the main tourist sites. There are also many restaurants and shops nearby.
The hotel has an area to make coffee and tea and sit for a while which is very nice.
Negatives:
Some rooms were very very small.
The entrance has a staircase with several narrow steps, difficult to access with large suitcases.
One night when we were in Washington, we left a large suitcase in the hotel and when we returned the next day, the man at the front desk couldn't find it. The next day it was retrieved without any problems (we never doubted it), but it seems strange that the receptionist doesn't know where the suitcases are kept.
Review
Suitable, comfortable and convenient
Positives:
Location, price
Negatives:
Room 206 at the end of the building was cold, I had to crank heat up to 88 to feel comfortable
Review
Convenient
Positives:
We like the hotel very much and stay there fairly often.
This time there was a certain falling off in some details. In particular, the bathroom had run out of shower gel, and we had to ask more than once to have it replaced.
Negatives:
There are no bedside electric plugs, making for inconvenience with phones. And extension cords are sometimes not in adequate supply (and are awkward anyone).
Review
Still an enjoyable hotel, with...
Negatives:
Size of rooms.
Review
Superb
Positives:
The staff especially the wonderful women that check us out went beyond the call of duty. I can’t remember her name but she was amazing!!!
Review
Great place for a one...
Review
Superb
Positives:
The location was perfect and the staff were very friendly and accommodating. The hotel was spotless and nicely decorated.
Negatives:
The room was too small for the two queen beds. You had to walk sideways between the bed and the closet. The bathroom sink was very small and in an alcove that was narrower than my shoulders which made it hard to use.
Review
Great location and staff, tiny...
Positives:
I liked the location, on the Upper East Side. Not in the heart of Manhattan, but well served by public transport and within an hour's walk (a very pleasant walk through Central Park or along New York's main avenues) of Times Square.
Negatives:
Rooms a bit small and on some days a bit cold (we couldn't raise the temperature in any way). I left a suitcase in the luggage room for a few days and when I went to pick it up the person at reception that day could not find it, so I had to wait until the next day to get it back. It seemed strange to me.
Review
Very good
Review
Very good
Positives:
Very clean and friendly staff. Excellent location.
Negatives:
I wish it had a tiny refrigerator.
Review
Outstanding
Positives:
The staff is very helpful and friendly
Negatives:
Small rooms
Review
Very good
Positives:
Very quiet, slept very well (I’m a light sleeper and usually sleep poorly in hotels, even luxurious ). Window covering does not let cracks of light in in the morning, well designed!
Room is small but lovely and cozy and nicely decorated (not generic).
Location is great if you like museums and high end shopping.
Firm, comfortable bed. Nice shower.
Staff is super nice.
Negatives:
Closet space needs better hooks and to be adapted for dresses.
An iron could be practical.
A small fridge would be nice.
AC/heater a bit slow/difficult to operate.
Review
Cozy, elegant little hotel
Review
Exceptional
Positives:
Location and staff
Negatives:
Room sizes too small
Review
Very good
Positives:
Very clean. Very nice and accommodating staff
Negatives:
Room size very small
Review
Great location. Wonderful staff. Very...
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