The Giacomo An Ascend Hotel Collection Member
222 First Street
Niagara Falls, NY 14303, US
Niagara Falls, NY 14303, US
The Giacomo An Ascend Hotel Collection Member welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $25 per pet per night. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may be left unattended in room when crated.
Book Now from $198/night
About This Property
This luxury boutique hotel is within an 8-minute walk of the Niagara Falls. The Giacomo features a 19th floor Skye View Room, full lounge, gym and modern rooms with free Wi-Fi. Guest rooms at the Giacomo are equipped with a walk-in shower and plush bedding. Each room provides a desk and 32-inch flat-screen cable TV. Select rooms also offer a stonework covered electric fireplace or spa bath. During their stay, guests can enjoy a hot breakfast buffet. Niagara Falls International Airport is 8.9 mi away.
Room Types
2 Queen Beds, Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free Breakfast
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Hiking
- Internet Services
- Invoice Provided
- Key Card Access
- Kid Meals
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing Rules Followed
- Private Check-in/check-out
- Private Parking
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
The Hotel was in a nice location.
Negatives:
The bathroom was a tad dirty and the water pressure was not very good.
Review
it was a quick stay...
Positives:
The location was a 5 minute walk to the casino. There’s a pizza place right next door that’s open late. We didn’t know where to park when we arrived so inquired inside and the staff was so helpful, showed us where to park and gave us an extra parking pass because we had two cars. We had the jacuzzi suite. The bed and pillows were VERY comfortable. Breakfast was fresh, plentiful and a bonus!
Review
Convenient and comfortable!
Positives:
breakfasts delicious, warm food, friendly staff
Review
Outstanding
Review
Exceptional
Negatives:
The bed took up most of the room. Hard to get luggage in and out.
Positives:
The location was within walking distance of the main attractions. The breakfast had a nice variety and was warm & fresh.
Negatives:
The room was poorly lit and not very big for a king room. There was no overhead lights & one of the three lamps was broken. It would have also been nice to have a microwave in the room.
Review
We enjoyed our visit to...
Positives:
I loved the breakfast! It was delicious every single day! I loved the cook Coco as she was very friendly and sweet. I loved the night clerk Austin, as he was very knowledgable of the area and eager to assist and help us. Especially since we checked in very early in the morning.
Negatives:
When I booked the room I had stated that we would be checking in around 1:30am on the 25th. My room was rented from the 25th - 28th. I was told that it wouldn't be an issue at all, however when I arrived Austin (the night clerk) had trouble finding my room due to us checking in so early, but he accommodated us and just told us to see Jessica in the morning, that he was sorry for the confusion and that even though I would initially be charged for an extra night, it would be refunded. When I talked to Jessica the next morning she was very rude and raised her voice to me as if I had done something wrong. She let me know that it didn't matter what I had been told through messaging about it being fine to check in at 1:30 in the morning I should have booked the room for the 24th as well. I was simply trying to let her know that the reason I sent the message asking if it would be ok was to avoid the confusion. She rudely informed me "that's why you should have just called the hotel directly." I had to walk away. From what I was told she is rude and hateful to just about all the staff and accuses guests of lying all the time. I pray that she finds her peace.
Also we rented a room with a whirlpool tub....the room was pretty awesome, however the jets in the tub didn't work. Rather than deal with the hateful Jessica again. I just dealt with it :( Unfortunately if I come back to Niagara Falls I will not be staying at the Giacomo for these reasons. Also the views aren't the greatest from the hotel rooms. I suppose the Airbnb customers/tenants/offices get the best views.
Review
My trip was wonderful, despite...
Positives:
Staff were excellent and location can’t be beat. We parked the car and walked everywhere including over the Rainbow Bridge into Canada. Our king room was on the corner and very spacious. Sky lounge on the 19th floor has outstanding view of the Niagara River and surrounding city.
Negatives:
Some of the amenities did not work. The fireplace and refrigerator were broken. The room was clean enough but needed a thorough dusting. Carpet in the room was ripped and there’s only one luggage cart for the entire hotel.
Review
Not quite “luxury” but would...
Positives:
Loved the enclosed rooftop lounge. The hotel was beautifully decorated.
Negatives:
Walking across the street for parking in the rain.
Review
Superb
Positives:
Location Hot breakfast Parking
Positives:
Staff, room, view/location
Negatives:
Elevators
Review
Great hotel with a perfect...
Positives:
The staff was absolutely amazing!!! Warren was my favorite. The bathroom was huge and I loved the shower.
Negatives:
We would have liked more towels. I'm sure if we asked, they would have given them. The bedspread was kind of funky and gross. Glad we brought our own blankets. Cleanliness wasn't spot on in the building, but we were comfortable.
Review
Good
Positives:
Loved the room bed was so comfy and the breakfast was fantastic
Negatives:
Nothing
Review
Fab stay
Positives:
Good location, free parking
Negatives:
Room small for two bed and three people,they refuse to change room,noisy,and more ,next room was party until 3 a.m.,.,it's like everything in your room, not even small isolation between rooms,we try to fix problem ourselves, but finally call to front desk, it's not cost money what you paid
Review
Disappointing
Positives:
Friendly staff,
Excellent location,
Buffet style breakfast,
Historical site
Close to the border,
Very quiet area
Safe parking
Review
Awesome historical hotel
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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