Hyatt Regency Rochester
125 East Main Street
Rochester, NY 14604, US
Rochester, NY 14604, US
Pet guests are welcome at Hyatt Regency Rochester. Pet fee is there is a USD $60 fee per pet, regardless of length of stay with USD $10 of that fee being donated to a local animal shelter to help pets in need. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Hyatt Regency Rochester is accessible from the Frederick Douglass Greater Rochester International Airport, as well as train station, bus station, all within 3 mi radius. The hotel is 3117 feet from Strong National Museum of Play. Located 492 feet from the Genesee River and connected to the Rochester Riverside Convention Center by a sky bridge, Hyatt Regency Rochester features a restaurant, lounge and fitness center with sun terrace. The air-conditioned rooms at the Rochester Hyatt Regency feature wood flooring and Hyatt Grand Beds. The rooms are equipped with 42-inch flat-screen TVs and WiFi. Each room is furnished with a coffee maker and seating area. American cuisine is offered at Morton's Steakhouse in the Hyatt Regency. Center City Terrace and Lounge is open for cocktails and light meals in the evening. Savory cuisine is available any time of the day at The Street. There is also a starbucks and a 24-Hour Market at the property. After working out in the gym, guests can swim in the heated indoor pool. The 24-hour business center has fax and copy services available.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast In The Room
- Business Centre
- CCTV In Common Areas
- Cashless Payment Available
- Coffee House On Site
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Fruits
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Access
- Key Card Access
- Kid-friendly Buffet
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Lounge/TV Area
- Smoke Alarms
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Terrace
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Review
Bad
Positives:
Location
Negatives:
No
Review
Exceptional
Positives:
The staff (bartender Lisa, waiters Garland and Maddie, front desk) were welcoming - and remembered us.
Negatives:
We wish there was more obvious recycling, i.e. separate bins in the rooms for recycling. And while we liked getting the water, would like to see an alternative to plastic bottles.
Review
Great accommodations: clean, friendly.
Positives:
It was large and centrally located. Free parking and entry/exit was nice. My kids enjoyed the pool
Negatives:
We found 2 cockroaches in our room when we arrived and were moved to a different level/side of the hotel, we only were there 1 night and decided to just stay to avoid the headache of finding something else.Front desk put our CC on someone else's account.
Review
Exceptional
Positives:
Close to the city
Negatives:
Wasn’t informed about my room being connected with another
Review
Besides the garage elevators being...
Positives:
Comfortable and quiet room and very helpful front desk staff and bar staff
Review
Very enjoyable two night stay
Positives:
Distance from RIT
Negatives:
Hotel was ‘tired’, dirty, many things did not work. For example, getting into the hotel was very confusing and I felt unsafe. It was desolate.
Our room had no hot water in the shower. The shower handle was broken and came off when my husband tried to turn it on. The room was dirty with fingerprints and crumbs all over the floor and furniture.
Review
Not great- will not return.
Review
Exceptional
Review
Good
Review
Exceptional
Positives:
Beautiful interior, exactly what you expect for a great price and wonderful city views.
Negatives:
The bar and restaurant areas had a great atmosphere. Close to my activities and wonderful views from my room.
Review
Amazing.
Positives:
The front desk staff and the location were great.
Negatives:
Room: door didnt work,uncomfortable old pillows, very poor lighting, staff didnt care. Bathroom: dirt came out when turning on the bath water, the water drained VERY slowly, missing towels Dont go to restaurant!! Service takes an hour+
Positives:
The hotel was clean and the room was nicely appointed.
Review
I’m glad I chose the...
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