Holiday Inn Asheville East an IHG Hotel

1450 Tunnel Road
Asheville, NC 28805, US
9.4 Rating | 3-Star Hotel |
Holiday Inn Asheville East an IHG Hotel welcomes pets at their pet-friendly accommodation. Pet fee USD 45 per accommodation, per night. The number of pets allowed is 2.
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Amenities

About This Property

This pet-friendly Asheville mountain lodge-style hotel features a heated outdoor pool, on-site dining, and free WiFi. Biltmore Estate, Winery and Gardens is 6.2 mi away. A cable TV, coffee machine, and a seating area are offered in each room. Holiday Inn Asheville East extras include wood furniture, and some rooms have a microwave and a refrigerator. The Woodfire Grille & Bar features local produce, home-style American dishes, and local micro-brew beers by the pint. Beer flights and moonshine cocktails are also offered. A 24-hour fitness center, gazebo, and Dog Wood Walking Trail are on site. A business center is available to all guests throughout their stay as well. The hotel is 1 mi from an entrance to the Blue Ridge Parkway scenic highway and 4.3 mi from Asheville Mall. Chimney Rock Park, which offers 1000-acres of hiking trails, is 40 minutes' drive away. We are a pet-friendly property with a $45 per night fee ($135 per week maximum). Our breakfast package include breakfast for 2 adults only. There will a charge after the third person.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • ATM Or Cash Withdraw On Site
  • Air Conditioning
  • Airport Shuttle
  • Alarm Clock
  • Bar
  • Bathtub
  • Carpeting
  • Closet
  • Clothes Dryer
  • Coffee/tea Maker
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Desk/workspace In All Rooms
  • Electric Vehicle Charging Station
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Fireplace
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Face Masks
  • Free Parking
  • Free Wi-Fi
  • Garden
  • Gift/souvenir Shop
  • Golf Course
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Hiking
  • Hygiene Certification
  • Indoor Pool
  • Internet Access In Public Areas
  • Ironing Amenities
  • Kitchen
  • Laundry Services
  • Linens
  • Luggage Storage & Lockers
  • Microwave
  • Non-smoking Property
  • On-site Parking
  • Outdoor Pool
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant
  • Room Service
  • Room Towels Provided
  • Safety Deposit Box
  • Seating Area
  • Separate Dining Area
  • Separate Shower/bathtub
  • Shops On Site
  • Smoke Alarms
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • TV & Movies/Shows
  • Telephone
  • Temperature Check For Guests And Staff
  • Tennis Court & Equipment
  • Ticket Services
  • Toiletries Provided
  • Tour Services
  • Vending Machine
  • Wake Up Call
  • Wheelchair Accessible

Recent Reviews

Mark August 11, 2020
Positives: The staff were awesome and having the restaurant was a plus for us. The soap, shampoo, conditioner, and lotion were fantastic.
Negatives: Nope
Roshan June 29, 2020
Positives: The location, the staff and the excellent service they provided
Negatives: No
Verified Hotel Guest Traveling as Couple February 29, 2020
Positives: Good location, clean
Negatives: Charge $ 45.00/night for pet I think is outrageous. That's the price we paid for boarding our pet. It's ridiculous.
Jessica Traveling as Couple November 12, 2019
Positives: Clean and good breakfast.
Negatives: Mattress is too firm .
Penelope Family w/Teens August 3, 2017
Positives: Location was excellent for access to the Blue Ridge Parkway and downtown Asheville.
Negatives: Desk staff not friendly or helpful. My check in was done in a curt and unfriendly manner, another guest checking in at the same time was provided extensive information about the hotel; I was essentially handed the key. I called the front desk to inquire about the availability of a safe and was just told there wasn't one, no other explanation. I realized I needed to add my daughter's car to the registration for overnight parking and was told I had to come down in person and do it, no offer to take the info over the phone. Menu in lobby said there was pool side service from 5:30 -9; however, I sat there for an hour and not one hotel/restaurant personnel was present. Overall, service not on par with the price I paid for 2 nights.
Review
The landscaping and grounds are aesthetically pleasing, the pool well kept. My experience with the staff was poor, at best. At check-in, the person helping me was cold and brief. A person dropped in to ask their nightly rate, they were quoted an amount less than what I had paid and the person left, the two desk clerks then discussed this amongst themselves without offering an explanation to me as to why the rate would be lower if I dropped in that evening vs reserving and paying in advance. Also, breakfast was not included with the room rate, something that wasn't clear when I booked and disappointing considering the high per room rate. Overall impression, experience not worth the cost.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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