Hyatt House Charlotte Airport
4920 South Tryon Street
Charlotte, NC 28217, US
Charlotte, NC 28217, US
Hyatt House Charlotte Airport is pet friendly. Pet fee is up to 6 nights: USD $75 per day. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $94/night
About This Property
The Hyatt House Charlotte Airport offers a free local area transfer service to Charlotte Douglas International Airport, just a 10-minute drive away. Guests can also enjoy a full hot breakfast with omelet station. A flat-screen cable TV is included in each room of this Charlotte Airport hotel as well as free Wi-Fi. A microwave, refrigerator, and stovetop are also provided. A coffee machine and blender are available upon request. A fitness center and an outdoor pool are on site at the Charlotte Airport Hyatt House. Guests can also relax in the hot tub or work in the hotel’s business center. The on-site restaurant has a full dinner menu. This hotel is located off Interstate 77, 14.2.5 miles from Charlotte city center and Bank of America Stadium. The Carowinds Amusement Park is less than a 15-minute drive away. A complimentary transfer service is provided for locations within 3 miles of the hotel.
Room Types
High Floor King Bedroom Suite (refundable)
One Bedroom Double/Double Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Allergy-free Rooms Available
- Blackout Curtains
- Carpeting
- Cashless Payment Available
- Children's Playground
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Game Room
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchenette
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mirror
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Wake Up Call
- Washing Machine
Recent Reviews
Positives:
Location was close to the venue
Negatives:
Staff was unprofessional
Review
Will not reserve another stay...
Review
Exceptional
Review
Superb
Review
Superb
Review
Superb
Positives:
Very comfy stay no issues checkin in. Felt safe
Review
Exceptional
Positives:
I asked for a room on the 1st floor. I was sent to a room on the 2nd floor and the bed was not made and bathroom was not cleaned. So, I was sent to a room on the 5th floor there was a roach in the bathroom sink. Also, the person that checked me in was not professional and not accommodating towards my needs. The staff members that I did interact with were nice and helpful.
Negatives:
None of the entry doors locked easy for anyone to just walk in the building. Lights out in hallway made it difficult to find room due to hallway being dark. Stains on room furniture.
Review
Poor
Review
Superb
Positives:
Room was fine
Negatives:
The hallways were not vacuumed, could have been cleaner
Review
Staff was outstanding, friendly and...
Positives:
The only thing that was nice were the people who checked me in.
Negatives:
This property has seen better days. It smelled of cigarettes and weed and was extremely dirty. I was also told that the cleaning staff didn’t have the correct supplies, I am appalled at the decline of the Hyatt House. This is usually my favorite place to stay but I see a new property in my future Charlotte stays.
Review
Find another hotel
Positives:
Breakfast was decent, eggs could have been better
Negatives:
The rooms need to be updated. There were water stains all on ceilings, marks all over the walls and floors
Review
Pleasant
Positives:
The room were pretty nice and it includes a kitchen area.
Negatives:
The other entry point to the building did not require card entry. Basically anybody could access the building whether you were staying there or not which is very unsafe. Also, the other entries had trash around the door. While there the power went out throughout the entire building, the staff did not know when the power would be restored. How do they lose power, they should have had a generator.
Review
The only thing I like...
Review
Bad
Positives:
The room itself was nice, clean and had everything we needed for an accommodating stay. The room to price ratio was honestly my favorite part of things.
Negatives:
The elevator closest to our room did not work so we had quite a walk from the one functional elevator to our room. The only entrance that could be utilized was the main entrance. The entrance closest to our room did not allow key card entry, which is also the entry closest to the non-functional elevator by our 3rd floor room. So in short, don’t use the parking lot in the back. It’ll be a long walk to the front entrance.
Review
Clean room, nice staff poor...
Positives:
The only thing was good was the employee when we checked in she was friendly and curteous!
Negatives:
Where do I start....first of all, the parking lot is weird...it appears to a person who is not familiar to the area that you can park in the adjacent lot, but you can not.
Upon arrival we were placed on the fifth floor, mind you only 1 elevator was in service, so getting to the room took forever!! At one point one elevator's doors got stuck and another customer and he had to pry the doors open...terrifying !!!
The room would have been nice, but it was not cleaned well, especially the bathroom! Upon taking a shower there were 2 bottles of conditioner, NO Shampoo, seriously!!!! I had my 12-year-old daughter who was getting ready for a concert and I had to run out and get shampoo.
I guess I could have asked the front desk, however, when we returned from the concert at almost midnight and inquired about getting water or a drink we were shown where the cooler was ...however it was only stocked with energy drinks. Earlier in the evening when I requested about getting a drink or water from the bar I was told the drinks were for the bartender to mix drinks with and offered to get some of the fruit-flavored water which looked like it had been there ALL day,. WTH, who doesn't supply their guests with drinks or water to purchase especially on a weekend??...I was not going out to get a drink in the neighborhood it was located in, honestly, it was a very sketchy neighborhood for me and my 12-year old daughter to go out in alone. Every time I walked outside I could smell the stench of Marijuana, it was also inside the hotel as well!!
Another fun event was a couple that was few doors down from us had a huge fight ..yelling and cussing whichI now you can not control, however, during the argument no staff member intervened or addressed the issue.
Upon returning to the hotel that night after the concert I had to go to the car to get something and to my surprise ALLLL the doors that should be locked with key card verifiers were broken....ANYONE could have come in there!!!
Review
Will not be staying there...
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