SureStay Plus Hotel by Best Western Durham Medical Center
3710 Hillsborough Rd
Durham, NC 27705, US
Durham, NC 27705, US
SureStay Plus Hotel by Best Western Durham Medical Center is pet friendly. **In common areas, pets must be on leash or in carrier.
Book Now from $67/night
About This Property
SureStay Plus Hotel by Best Western Durham Medical Center features a complimentary continental breakfast with hot items, an outdoor pool, and a fitness center. Free WiFi access is available. Each room includes a 42-inch flat-screen cable TV, air conditioning, and a seating area. Complete with a microwave, the dining area also has a refrigerator. Equipped with a shower, the private bathroom also comes with a hairdryer and free toiletries. SureStay Plus Hotel by Best Western Durham Medical Center offers a 24-hour front desk, and free parking. The hotel is 3.6 mi from American Tobacco Campus, 3.7 mi from Durham Performing Arts Center, and 9.6 mi from Research Triangle Park. Raleigh-Durham International Airport is 14 mi away.
Room Types
Accessible - 1 King, Bathtub (refundable)
1 King Bed (refundable)
2 Double Beds (refundable)
Accessible - 1 King, roll in shower (refundable)
Suite-2 Double Beds, Sofabed, Living Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Adapter
- Additional Toilet
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Blackout Curtains
- CCTV Security In Common Areas
- Carbon Monoxide Detector
- Cashless Payment Available
- Cleaning Products Available
- Clothes Drying Rack
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Refrigerator
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Sofa
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Trash Cans
- Wake Up Call
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Positives:
Nothing,
Negatives:
Dark hallway, room was bare minimum. It all looked and felt cheap.
Review
Disappointed
Positives:
I liked the decor in the room which was modern, attractive and very new: It looked like new paint. The cable TV was nice. The microwave and refrigerator were nice. The waffles in the breakfast area were nice. The coffee was good. The yogurt and apples were good. The two manager types at the front desk seemed genuinely interested in how things were going for me. The staff cares. The people at the front desk kept asking me for details so I provided them. One said that they were in the middle of some 'retrofitting' so it's safe during rainstorms and there was constant visible work the whole time I was there. Kudos to the women who worked at the hotel. When I asked them for something, they helped me right away and had good attitudes.
Negatives:
I found four insects in the room: Two were dead, oddly a good thing, and on the air conditioning unit. One was, I think, an ant and that crawled out of the AC unit however, I only saw one "ant" the whole time. The other bug was a brown beetle-like creature in the bathroom but only on the last day. It's the hot humid South and I think when people open the doors to go outside, sometimes bugs fly in. Since I saw one of those I wasn't super worried about it. Regarding the brown bug, I have never seen one of those in California. There were some young kids with their parents. I didn't like that the ones who were around 7 years old had no shoes and no shirt every time I saw them over the days. The kids were cute and nice, and so were their parents, so I looked past their 'relaxed' looks and appreciated that they were very nice and good kids. Normally when kids are in hotel parking lots, they have shirts and shoes. Again, this could be because it's hot in the South compared to where I live that has very little humidity. The hallway floors squished when I walked. Hopefully, the owners check on the floors and make sure they are safe. On the other hand the floors were very nicely cleaned. The elevator had gross mess in it once at night but when I reported it to the housekeeper she cleaned it right away! Impressive. The staff cares!
Review
Insects, barefoot kids with no...
Positives:
I like that you are renovating and closing in the rooms instead of them being on the outside. The mattress and pillows were excellent and pleasant to sleep on.
Negatives:
I didn’t like that the rooms had no carpet and the sloped in tub. I couldn’t turn around in the shower without thinking that I would fall. I think that is a safety hazard to the guest. Tub’s should be flat surface.
Review
Very good
Review
Good
Positives:
The hotel was a little confusing upon arrival but that got worked out quite well. The staff was extremely helpful and pleasant. The facilities seemed to be being worked on but that was not a distraction
Negatives:
Nothing that I can think of. My stay was quite pleasant.
Review
Fit the bill for what...
Positives:
Nothing.
Negatives:
It did not match the description on the booking.com. The property was depilated and in terrible condition. It had multiple areas of exposed wood rot on the front of the property. I did not feel safe being there and decided to go down the road to stay at a competitors property.
Review
We did not stay and...
Positives:
Bed was nice.
Negatives:
Hotel said it was 100% smoke free yet the minute we got here it smelled like weed. The people downstairs were smoking weed all night. The smell kept coming up through the vent.
Review
Nice hotel if you want...
Positives:
The pricing and the location are ideal
Negatives:
It has a bit of a bad smell in the hallway
Review
Very good
Review
Bad
Positives:
There wasn’t anything I liked
I felt like I was staying in a Motel 6
Negatives:
It smelled like cigarettes
The bedding looked cheap
1950 air conditioning
Front desk were like robots, not friendly, poor eye contact
Not worth my money
Review
One of the worse hotels...
Positives:
Clean. Beds not bad. Staff nice.
Negatives:
Could be loud at night due to nearby highway, traffic. Very very basic service.
Review
Disappointing
Positives:
Location was fine.... That's all the positive I can say
Negatives:
Felt like I was staying in a jail cell. Concrete gray walls and floors. Bathroom was tiny. Looked as if the towels haven't been cleaned in weeks. Room was dusty and dingy. Room was super small also. Room service is non existent. This place is not as advertised. Definitely needs work.
Review
Poor
Negatives:
No movie channels
Review
Superb
Positives:
The breakfast is ok
Negatives:
I wish that I more food to choose from
Review
It was good
Review
Disappointing
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
Explore Durham
#jointheroadtrip
WHY BOOK WITH US?
We Give Back! Your hotel booking directly supports pets in need through our PAWS animal welfare initiative.
Pet Perks! When you book with TripsWithPets, your furkid gets a complimentary perk. Because every pet deserves a treat!
We Care! Get personalized assistance finding a hotel that checks all the boxes -- from real people in the USA.
$