SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd
Durham, NC 27705, US

4.7 Rating | 2.5-Star Hotel |

Pet guests are welcome at SureStay Plus Hotel by Best Western Durham Medical Center. **In common areas, pets must be on leash or in carrier.

Rooms

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Amenities

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About This Property

SureStay Plus Hotel by Best Western Durham Medical Center features a complimentary continental breakfast with hot items, an outdoor pool, and a fitness center. Free WiFi access is available. Each room includes a 42-inch flat-screen cable TV, air conditioning, and a seating area. Complete with a microwave, the dining area also has a refrigerator. Equipped with a shower, the private bathroom also comes with a hairdryer and free toiletries. SureStay Plus Hotel by Best Western Durham Medical Center offers a 24-hour front desk, and free parking. The hotel is 3.6 mi from American Tobacco Campus, 3.7 mi from Durham Performing Arts Center, and 9.6 mi from Research Triangle Park. Raleigh-Durham International Airport is 14 mi away.

Room Types

1 King Bed (refundable)

1 King Bed - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$70.95

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Apr 18th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. After Thursday, Apr 18th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 18, you will still be charged for the full amount.

Refund Policy

Risk-free booking! Cancel before 2024-04-18 and you'll pay nothing! Any cancellation received on your check-in date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Promo has been applied

Negotiated Special Details:<li>Long Stay Deal.  Long Stay Deal.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$483.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Accessible - 1 King, Bathtub (refundable)

Accessible - 1 King, Bathtub - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$70.95

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Long Stay Deal.  Long Stay Deal.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$483.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Accessible - 1 King, roll in shower (refundable)

Accessible - 1 King, roll in shower - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$71.70

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Long Stay Deal.  Long Stay Deal.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$488.28 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

2 Double Beds (refundable)

2 Double Beds - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 3
Free cancellation

$75.45

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Promo has been applied

Negotiated Special Details:<li>Long Stay Deal.  Long Stay Deal.</li><li>Offer Details: Negotiated Specials may be limited to certain dates and subject to availability.</li>

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$513.78 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Adapter
Additional Toilet
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Blackout Curtains
CCTV Security In Common Areas
Carbon Monoxide Detector
Cashless Payment Available
Cleaning Products Available
Clothes Drying Rack
Coffee/tea Maker
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
Fitness Center
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Gift/souvenir Shop
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Invoices
Ironing Amenities
Kitchenware
Laundry Services
Linens
Luggage Storage & Lockers
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Refrigerator
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Separate Shower/bathtub
Shops On Site
Sleep Comfort Items
Smoke Alarms
Socket Near The Bed
Sofa
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Toiletries Provided
Trash Cans
Wake Up Call
Wheelchair Accessible
Wooden/Parqueted Flooring

Recent Reviews

Azaria review category business travellers April 12, 2024

Review

Bad

Judi solo traveller April 11, 2024

Positives: There wasn’t anything I liked I felt like I was staying in a Motel 6

Negatives: It smelled like cigarettes The bedding looked cheap 1950 air conditioning Front desk were like robots, not friendly, poor eye contact Not worth my money

Review

One of the worse hotels...

Hosp family with young children April 8, 2024

Positives: Clean. Beds not bad. Staff nice.

Negatives: Could be loud at night due to nearby highway, traffic. Very very basic service.

Review

Disappointing

Jennifer family with young children April 7, 2024

Positives: Location was fine.... That's all the positive I can say

Negatives: Felt like I was staying in a jail cell. Concrete gray walls and floors. Bathroom was tiny. Looked as if the towels haven't been cleaned in weeks. Room was dusty and dingy. Room was super small also. Room service is non existent. This place is not as advertised. Definitely needs work.

Review

Poor

Brown family with young children April 6, 2024

Negatives: No movie channels

Review

Superb

Wilks solo traveller April 2, 2024

Positives: The breakfast is ok

Negatives: I wish that I more food to choose from

Review

It was good

Hammiel young couple March 31, 2024

Review

Disappointing

Jamila family with young children March 25, 2024

Positives: The room was not good at all couldn't sleep people above me were loud as hell and so have kids you couldn't hear period. It sounded as if they coming through the floor. Breakfast don't know..Bed had burn holes all in the covers.

Negatives: EverythingThe property management attitude

Review

My stay wasn't a good...

Carla Traveling as Couple February 24, 2024

Positives: The beds are so comfortable. Staff is very nice. The breakfast is also good The location is perfect. I would definitely stay here again.

Negatives: The rooms could be a little cleaner.

Robert family with young children February 18, 2024

Positives: Did not eat breakfast location was good

Negatives: The rooms could have been cleaner the microwave was on the floor there was bugs and the smell was horrible

Review

My stay was not good...

Kevin young couple February 17, 2024

Negatives: There are bedbugs in the rooms

Review

It was uncomfortable

Jeffrey young couple February 3, 2024

Positives: It was close to where I needed to be

Negatives: Reeked of marijuana, facility was dated, picture on website was not truly representative of the actual facility, water was not hot in the bathroom, television was old with a dark picture and shadows

Review

The staff was nice enough...

John young couple January 29, 2024

Positives: About the same as any other hotel room

Negatives: Nothing. For the price it was just about right

Review

Loved the free breakfast. It...

Annie young couple January 23, 2024

Positives: Sam was really helpful. He made sure when the elevator messed up that I was able to get a room downstairs. I am not able to climb stairs. He has a great personality.

Negatives: The water in shower was all confusing. Couldn't find a good water temp.

Review

Exceptional

Kenneth young couple January 20, 2024

Positives: Everything was perfect. The Room was exceptional. Akia the from Desk Attendant was very nice and helpful. the Breakfast was very good. Overall everything was great. I really enjoyed my stay. Hopefully I can come for a weekend.

Negatives: There is nothing I didnt like. Everything was as expected. I was very pleased. My wife Wife was very pleased with the room and the Breakfast. The Room was very clean. The service was very complimentary.

Review

The stay was perfect. I...

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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