Extended Stay America Suites - Charlotte - Matthews
1424 Matthews-Mint Hill Rd
Matthews, NC 28105, US
Matthews, NC 28105, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Extended Stay America Suites - Charlotte - Matthews has accommodations in Charlotte. With a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking throughout and is located 4.5 miles from Pebble Creek Golf Course. The rooms in the hotel are equipped with a flat-screen TV and free toiletries. Extended Stay America Suites - Charlotte - Matthews can conveniently provide information at the reception to help guests to get around the area. SouthPark is 10 miles from the accommodation, while Mint Museum of Art is 11 miles from the property. Charlotte Douglas International Airport is 17 miles away.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Standard Studio 1 Queen Bed Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Blackout Curtains
- Coffee/tea Maker
- Desk/workspace Available
- Elevator
- English
- Fire Extinguishers
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Heating
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Pets Allowed (charges May Apply)
- Refrigerator
- Separate Shower/bathtub
- Smoke Alarms
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
There is nothing to like about this property
Negatives:
The hot water in the shower is not working. They change the room two times the second room they gave me. It’s a smoking room very dirty floor very sticky floor damaged furniture.
Review
Very poor customer service and...
Positives:
The location was nice and was easy accessible, the staff was friendly.
Negatives:
I didn't like the dog hair that got on my socks while walking around the room just for a night.
Review
It was a pleasant night
Review
Exceptional
Positives:
The employees were nice and helpful during our stay
Negatives:
My boyfriend brought his game and couldn’t even play it cause they didn’t have hdmi they had it on the tv but it didn’t work
Review
Pleasant
Review
Very good
Positives:
Good
Review
Exceptional
Positives:
Good
Negatives:
Good
Review
Exceptional
Review
Exceptional
Review
Very good
Positives:
No ice machine. TV would not play channels. Had to stream and only certain utube channels would load. No breakfast and rude counter persons
Negatives:
Everything
Review
Shitty
Review
Bad
Positives:
Clean comfortable and good location for our travels.
Negatives:
No ice maker :(
Review
Very good
Positives:
Location
Negatives:
There was nobody at the desk when I arrive that night to check in she said the phone did not ring when I called her. It was very noisy from the room upstairs above us drunk people all out front laying on the ground I get it it was the weekend, but, it felt like it was homeless people sleeping at the front door of the hotel it wasn’t as comfortable as it should’ve been
Review
I should’ve chose somewhere else
Positives:
I always like to stay there because everyone is so accommodating
Review
Always clean Always professional staff...
Review
Superb
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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