Homewood Suites By Hilton Raleigh-Crabtree Valley
5400 Homewood Banks Drive
Raleigh, NC 27612, US
Raleigh, NC 27612, US
Homewood Suites By Hilton Raleigh-Crabtree Valley welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $100/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property
Surrounded by area attractions and major corporations, including Crabtree Valley Mall, this Raleigh hotel features many modern facilities as well as spacious 1 and 2-bedroom suites complete with full-size kitchens. With the Homewood Suites Raleigh/Crabtree Valley's free shuttle service, the Museum of Art, the state fairgrounds and Carter Finley Stadium are easily accessible within a 3-mile radius. North Carolina State University, Duke University and the Time Warner Cable Music Pavilion are also only a short drive away. Guests staying at the Raleigh/Crabtree Valley Homewood Suites can enjoy starting the morning with a free breakfast and finishing the day with a free weekday evening reception. The hotel also features an on-site convenience store, modern fitness facilities and an outdoor swimming pool.
Room Types
1 King 1 Bdrm Ste Balcony (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- BBQ Facilities
- Balcony/terrace
- Blackout Curtains
- Body Thermometer Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Russian
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Video Game Console
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Positives:
Exceeded my expectations. Love that their is a kitchen, separate bedroom and living area. Everything was really clean. It was nice all around.
Negatives:
There was nothing I didn't like.
Review
Exceeded my expectations.
Positives:
N/a
Negatives:
There was a cockroach in the bathroom
Review
Passable
Positives:
Location
Negatives:
Elevator broken hall and stairs smelled like pee
Review
The front desk person was...
Review
Exceptional
Positives:
Customer service was good and the area was great. Very close proximity to nearly everything that was in the weekend plans. I loved the digital hotel room key and the convenience it was.
Negatives:
Upon arrival, it was some leaking ceilings so it made me slightly nervous about my stay. Ideally for the price I was expecting my room to be slightly bigger than what it was. I booked a king suite with a balcony, however, very big rats were spotted from the 5th floor balcony. Made the stay slightly uncomfortable but because we were so tired and traveling all day we opted to stay and just ride things out and make the best out of it.
Review
I most likely wouldn’t stay...
Positives:
Convenient location, good room setup
Negatives:
It wasn’t the cleanest and it was very dated with a lot of poorly done fixes
Review
Pleasant
Review
Exceptional
Positives:
Suite size, breakfast, patio/garden
Negatives:
Pool closed, unattractive view of closed pool, needs update, hall carpet old and stained, bath tub needs replaced, some rusty fixtures. Just old but clean.
Review
Nice hotel and staff but...
Positives:
Spacious one bedroom unit.
Negatives:
The breakfast selection was very limited for a Homewood Suites hotel. The first morning 4/17 there were no sausages and the rude lady working there said that there were more in the oven but they never appeared. There was also no yogurt and the orange juice was diluted.
The coffee was so bad I couldn’t even drink it.
I got a text from someone named Thomas asking how our stay at the hotel was going and I wrote about the bad experience with the breakfast and that we had immediately regretted staying at this hotel for 4 nights.
There was never a response to this!!! How bad is that for Customer Service???
One other this was that the pool was totally empty and on our reservation it said there there was a pool.
Anyway, next time we go to Raleigh to visit our grandson we will definitely NOT stay at this place!
Review
Bad breakfast service and customer...
Positives:
Very nice suite.
Negatives:
No hot water in my room and didn’t have any bedding for the pull out couch, elevators on one side was broken.
Review
Passable
Positives:
Overall size of hotel was good and location was good for what events we were doing in the area.
Negatives:
Carpet looked as if needed replacement years ago. The breakfast was lacking in my opinion in regards to options and quality. When my group of 6 arrived at 800 to eat there was only 2 yogurts, 2 English muffins, and 1 plate worth of eggs, sausage, and French toast available. I have always stayed at Homewood suites hotels when on vacation and this one was less than the norm in terms of overall quality.
Review
Passable
Review
Exceptional
Review
Exceptional
Positives:
Horrible, I’ll stay at a motel 6 before I stay at this hotel again.
Review
I’ll do you one better....
Positives:
It was a great overall stay. But there was only 1 working elevator and the hot water went out the last day. But still overall good time and will stay again.
Review
Amazing hotel location and staff
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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