Embassy Suites by Hilton Winston Salem
460 North Cherry Street
Winston Salem, NC 27101, US
Winston Salem, NC 27101, US
Embassy Suites by Hilton Winston Salem is pet friendly. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Book Now from $138/night
About This Property
This all-suite hotel features spacious accommodations with sofa beds and free WiFi. Located next to Benton Convention Center, Embassy Suites Winston-Salem offers an on-site restaurant, indoor pool, and gym. The one-bedroom suites provide microwaves, refrigerators, and coffee makers. They also have desks and cable TV with pay-per-view movies. Room service is available. Guests can enjoy breakfast or lunch at Grille Restaurant and Bar. They can also purchase snacks at the 24-hour Pavilion Pantry Market. On-site facilities include a business center and meeting rooms. The hotel also offers a jacuzzi, beauty salon and barber shop. Winston-Salem Embassy Suites is one mile from Old Salem Museum & Gardens and Salem College. Piedmont Triad International Airport is 19 miles away.
Room Types
1 Queen Suite Accessible Tub Non-Smoking (refundable)
1 King Bed Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
1 King Suite Mobility Hearing Accessible Tub Non-Smoking (refundable)
1 King Premium Suite Non-Smoking (refundable)
2 Queen Premium Suite Non-Smoking (refundable)
1 King Conference Premium Suite Non-Smoking (refundable)
1 King Executive Non-Smoking (refundable)
2 Bedroom/2 Bath Suite - 1 King / 2 Queen -Non-Smoking (refundable)
2 Bedroom/2 Bath Premium Suite - 1 King / 2 Queen (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- CCTV Security In Common Areas
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Smoke Alarms
- Spa Services
- Spa/sauna
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
The room.setup
Negatives:
Paying 200 for a room for one night
Review
Disappointing
Positives:
Was close to the venue. The person who checked us in was pleasant and helpful.
Negatives:
Ran out of food for breakfast. Hungry baby was crying for food. Got trapped in the elevator for an hour while firemen worked on it. The front desk hung up on us, so we called 911. The refrigerator was difficult to close. The space was too small for it. The sheets had holes and stains on them. The sad part is that the Hilton used to be a topnotch hotel in the day.
Review
The elevator is poorly maintained.
Review
Good
Positives:
Location
Negatives:
Dirty sheets, old facility, dirty carpet, and over all bad stay
Review
Very poor
Positives:
I loved the location!!!
Negatives:
Public paid parking. Chart said 1 day $10. I got ticket 750pm and left 11am Nd was charged $20.
Contact less room key didn't work.
I checked in thru app and did not get the room I picked out.
Review
Expected more of Hilton
Positives:
We come to Winston-Salem once every 2 months for a Business Conference and the staff always over delivers for us, the team the cooks the breakfast goes above and beyond to make sure breakfast goes as planned and the rooms are always clean.
Review
Exceptional
Positives:
Room just seemed outdated. Sheets were stained, I discovered after I slept on them. Ice machine on 7th floor did not work. I chose this hotel by mistake. I knew it was old and out dated
Negatives:
Old and smelly
Review
Will never book again
Positives:
The breakfast, the beds and complimentary drinks
Review
Superb
Positives:
Loved the location! everyone was very pleasant! super nice room and pool.
Negatives:
the ice machines only worked on 2 floors (out of 9). this was very annoying going floor to floor trying to find ice. also indoor hot tub had cover on it (very disappointing), that should have been on the website that it was closed. also we were there for a soccer tournament, lots of other soccer families staying there, also prom and a pageant was going on nearby. very under staffed for all the people and kids there. breakfast bar saturday morning was great, but Sunday not so good. literally completely out of food by 9am and 1 worker cooking omelets with a mile long line. with all the things going on in town that weekend and the hotel being completely booked, definitely could have used more staff. other than that we loved it! super nice hotel.
Review
other than a few things...
Positives:
Great location & and friendly & helpful staff. Breakfast was delicious!
Review
A comfortable stay with a...
Positives:
Great location and price for the area. Nice amenities, breakfast, and cocktail hour snacks. Staff was all friendly but I felt they were understaffed maybe in the housekeeping department.
Negatives:
I don't expect most pull out couches to be the most comfortable but this one was really terrible. My 10 year old just slept on it as a couch. Also, no sheet were provided originally. Asked several times, then had to just go get them from the front desk clerk, who took 10 minutes to go find some. "No pillows available though, very sorry." Oh well, it was just for a night so not the end of the world.
Review
Good place to stay in...
Positives:
Location available( we had family emergency)
Negatives:
Elevator down and no sheets for sleeper sofa.
Review
Was a place to sleep....
Positives:
Lots of options for breakfast and food was good
Negatives:
This property has 3 elevators. By checkout only 1 was working. The convention center across the street booked multiple large conferences/conventions and I don't think the property was quite prepared. It seemed the elevators malfunctioning was due to the overload of people. That being said, the staff had repairs people there and Nick, a staff member went completely above and beyond to guide guests through the staff area to help them get to the lobby to checkout.
Review
Will definitely book there again...
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