Quality Inn & Suites Hanes Mall
2008 South Hawthorne Road
Winston Salem, NC 27103, US
Winston Salem, NC 27103, US
Pet guests are welcome at Quality Inn & Suites Hanes Mall. Pet fee is USD $15 per night, per pet. The number of pets allowed is 3. Dogs only. Pet weight limit is 20 lbs. *
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About This Property
In Winston-Salem, North Carolina, this hotel features spacious meeting and banquet facilities as well as a seasonal outdoor swimming pool. Free Wi-Fi and coffee-making facilities are available in every room. A cable TV comes standard in each room at the Quality Inn and Suites Hanes Mall. A work desk, hairdryer and ironing facilities are also available. A daily maid service is provided at this Quality Inn and Suites. A business center and fitness center are also available. Wake Forest University is 4.5 miles from this hotel. Guests at the property are a 10-minute drive from M.C. Benton Jr. Convention and Civic Center. This hotel is next to Legends Sports bar and Grill.
Room Types
1 King Bed, Smoking (refundable)
1 King Bed, Nonsmoking (refundable)
2 Double Beds, Nonsmoking (refundable)
2 Double Beds, Smoking (refundable)
2 Double Beds, Suite, Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Designated Smoking Area
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Heating
- Internet Services
- Key Card Access
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Review
Pleasant
Positives:
Nothing
Negatives:
Was accused of taking a hairdryer for the maid to tell him it wasn't there. Tried to make me feel like it was my fault I didn't notice. The room looks like a drug room rented by the hour.
Review
It's awful beds not comfortable...
Positives:
Customer service was excellent
Negatives:
nothing
Review
Had a great time
Review
Bad
Review
Passable
Review
Exceptional
Review
Good
Positives:
The breakfast was okay. I was bummed that I could not take it back to my room to enjoy, as the eating area was loud and the surrounding area was dusty from construction. The staff was friendly.
Negatives:
There was a lot of mold on the ceiling of the room (the main area; not the bathroom). There was only one roll of toilet paper supplied. $182 for two nights... I think I paid for two rolls of toilet paper. There were burn marks on the blanket.
Review
Friendly staff. Please put more...
Positives:
It was ok
Negatives:
The staff was not helpful, I had to find the nearest store to buy cleaning supplies the room was nasty! Shower nasty!
Review
It was ok…
Positives:
Nothing at all, but I wasn’t there for long.
Negatives:
It was run down, old and wasn’t even clean enough for a homeless person. It smelled horrible inside, the carpet was outdated and had spots all throughout it. The walls, picture frame and curtains were filthy. It’s giving me nightmares all over again. I left without even complaining or requesting my money back. I don’t know how anyone would accept staying a night in there. A homeless man came up to us asking us did we want to buy a crossbow that he was selling. However from what I observed it needs a lot of work. I really wish I had taken detailed pictures like I normally do when I visit hotels. I was just ready to go, I was livid. I think the lady at the front desk gave that room to me intentionally.
Review
I asked for a clean...
Positives:
I liked the complimentary food and quiet atmosphere
Negatives:
Room service never came and very low lighting
Review
My stat was very nice...
Positives:
It was dirty
Negatives:
Lock was broken
Review
It was bad
Positives:
I like that it was of better value, for the reason for the trip. It was school related for my daughter, so we needed to be close for our am time frame.
Negatives:
Staff that I came into contact with at breakfast was not nice.
Front desk guy was great!
Review
Not the best, but not...
Positives:
Price
Negatives:
Not clean, not enough towells & shampoo and before check out, employee was looking into our window to see if we were out...for them to go in and clean...(I assume)
Review
Bad
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