Four Points by Sheraton Cleveland Airport
4181 West 150th Street
Cleveland, OH 44135, US
Cleveland, OH 44135, US
Four Points by Sheraton Cleveland Airport is pet friendly. Pet fee is USD $50 per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. **Greatly appreciate your cleaning up after your pet. No pet weight limit.
About This Property
Stop at Cleveland Airport Hotel to discover the wonders of Cleveland (OH). The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Cleveland Airport Hotel. Some of the well-appointed guestrooms feature television LCD/plasma screen, non smoking rooms, air conditioning, desk, alarm clock. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Cleveland Airport Hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Recent Reviews
Positives:
Room was decent and good size. Had some special pricing
Negatives:
Hotel has a nice name. Entrance, Front lobby and common areas were close to 1 star. Only one elevator worked. Room was clean with nice size beds. Shower stall needed to be cleaned. No restaurant No shuttle service No pool Not sure about fitness room
Positives:
Located near Airport
Negatives:
Entire place is Dirty, all elevators broken / not working (fire hazard), hotel staff not at front to check out. Doing something in office
Positives:
There was nothing.
Negatives:
The 1st room was dirty, 2nd room blind wouldn't close. 3rd room ok. Linen was difficult to get. Housekeeping Manager was very rude. Accused us of not paying for room. No manager on shift to handle issues.Shuttle to airport discontinued. Worst hotel ever.
Positives:
Bed and bedding was good
Negatives:
Shower drain was broken the water sat there for a while before finally going down. Thermostat in room was broken. Pool was closed and restaurant was closed. Shuttle had no wheels and was on blocks.
Positives:
the bed was comfortable
Negatives:
The pool was closed the elevator did not work the restaurant was closed .There was no continental breakfast. I never would have made a reservation here if I had known all of this. I expected a much better experience given your hotel chain' reputation
Positives:
The price
Negatives:
There wasnt a radio or a clock. There was no place to charge our phone. The restaurant was closed to the elevators were closed. The pool was closed. There were no soaps in the bathroom. No cups. No way to get water. The remote didnt work right on the TV
Positives:
Nothing
Negatives:
Double charged. Pool closed. Ice machine broken. No coffee. Clerk not very knowledgeable about refunding our duplicate charge. Still trying to get our money refunded. Dont recommend this place.
Positives:
The front desk staff was very friendly and attentive.
Negatives:
The room was not very clean.
Negatives:
Did not like anything. The staff was not helpful. I didnt have sufficient amount of towels and staff did nothing to solve problems. I was told that housekeeping had left for day and locked towels up. Mold in the bathroom.
Positives:
The location is near the interstate.
Negatives:
This hotel is a disaster. Its rating should be a 1. The pool was out of service, the restaurant/bar was not available, the ice machines were down -- and NO COMPLIMENTARY WATER was given. Two of the three elevators were down, no shampoo or body wash.
Positives:
People working at the hotel were trying to do their best.
Negatives:
It was definitely not even a three star. Two and a half maybe. There's a lot of updates that are needed at this hotel from carpeting in the hallways, to stains on the chairs of the arms in my room, the broken ice machine the pool that doesn't work not us
Positives:
Location close to airport
Negatives:
Bathroom ceiling peeling, elevator not working, ice maker not working, pool closed, restaurant closed, needed new room due to toilet not working
Positives:
The beds and pillows were super comfortable. The mattresses and pillows were not really firm which I appreciated.
Negatives:
Disappointed that several of the amenities were out of service...attached restaurant/bar was closed the entire stay. Pool, ice machines and 2 of the 3 elevators were all out of service. TV remote didn't work and staff had no replacements. Room was dirty.
Positives:
The staff
Negatives:
Restaurant closed, pool closed, ice machine out of order, elevator not working. Overall very tired and in need of investment.
Review
This guest did not leave comments about this hotel.
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