Extended Stay America Suites - Cleveland - Great Northern Mall
25801 Country Club Boulevard
North Olmsted, OH 44070, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
About This Property
This Extended Stay America - Clevel and - Great Northern Mall is located in North Olmsted and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Clevel and is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a free Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Rock and Roll Hall of Fame, the The West Side Market and the Clevel and Metro Zoo.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Alarm Clock
- BBQ Facilities
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace In All Rooms
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Internet Access In Public Areas
- Laundry Services
- Non-smoking Property
- On-site Parking
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Toiletries Provided
- Vending Machine
Staff was friendly
Smelled like marajina didn’t realize that people actually lived there thought I was staying at the other one down the road
It was very good for such a short stay. I got the full kitchen as requested. So i am very happy for that.
Needs to be more modern.
It was all in all...
the morning front desk person was sweet and helpful
the night time front desk person was rude and didn’t want to help. the roof was falling in and the rooms were dirty.
Jess was an exceptional host, comforting from the moment at check in and out.
No breakfast due to Covid
The Wi-Fi was not great at all.
It was ok, just disappointed...
I booked my room with booking.com and there was a pay now option, I chose to pay now, when I got to the property I was charged again and the clerk insisted there was no pay now option. I got a representative from booking.com on the phone after difficulty to verify this and refund my charge, unfortunately I won't have access to those funds for more than a week, which meant I didn't have enough to make a purchase I planned on making at midnight!
I was charged twice because of the pay now option, I don't care who's fault it was this situation still caused me a major setback which was totally unnecessary and I would like to be compensated somehow for the issue.
I was charged twice for...
Friendly and accommodating staff
Adequate lodging. Staff is respectful. Advertised in Bookings.com as serving breakfast but they are not supplying any food. You have to ask for a coffee pot. They have a good Covid policy but please note: Their other hotel on the same street is serving breakfast.
Blankets are very thin. I had to run heat at 86 degrees to get warm enough to sleep. No breakfast ( advertised in Bookings as serving breakfast). Doors are not automatic..not even a handicapped button. No tv remote.
top of the refrigerator was...
Room was big
Website state free breakfast but non on site, staff say it's due to covid that started 18 months ago, if they can't change on website in 18 months it's a bait and switch.
Location is really old building that really need renovation.
Should have picked a different...
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