DoubleTree by Hilton - Philadelphia Center City

Negatives: I didn’t like how the parking cost $38 per night, even for guests with reservations. I think that the parking should be $20 or less per night due to the fact that other hotels have free parking or cheaper parking.

Negatives: The hotel has closed the sauna permanently and renovations were happening to the fitness center when we stayed June 8-10. The images of the pool on booking.com were taken either the day it was completed or got the Photoshop treatment. The glass windows were hazy, the pool had a weird metal bottom which lends to my belief that the water depth is inaccurate, it's a step ladder entrance so I could see a heavy set, disabled, or nervous person a little unsure about getting in and out. I did have to fling some floating hair clumps out of the pool too. I'm not sure how warm the pool would be in colder months but the room has many heaters on the walls. The plumbing in our room was off. The tub had a slow drain and the toilet flushed needed to be held down for the duration of the flush. I didn't feel the need to complain to the front desk about it but I did let them know at check out so someone could do a repair, I also noticed what appeared to be blood splatter near the windows on the wooden valence, note for the photos the valence is painted wood not metal so I cannot be rust. The breakfast buffet was $24 for adults and it seemed very high for the spread. A la carte is an option as well but it wasn't advertised when we went to the breakfast room. The food options were very similar to places that offer complimentary breakfast so the $24/seat seemed excessive. Knowing what I know now, I would have dined at a local eatery. Self Parking was $38 a night. I think having to pay for parking any time I stay at a hotel is ridiculous but it does seem like this particular garage might not have been owned by the hotel. You hotel room key is your ticket to the garage and you can swipe in and out as many times as you need to during the stay which is nice. I did not see a valet option which was fine, my husband hates using a valet.

Negatives: I would like to be able to check in before 4:00pm. The bar area staff were very friendly but it was busy when we first got to the bar and there was only one bartender making drinks taking orders and serving food.

Negatives: Food wasn’t extremely hot when we at breakfast

Negatives: Wish we could have stayed longer!

Negatives: The bed was very uncomfortable

Negatives: The WiFi costs an additional $9.99!!! The total cost of a standard double with two queen beds is over $400.00. Wouldn’t you think the WiFi should be included?

Negatives: Na

Negatives: The bathroom toilets are very low to the floor really should upgrade Them

Negatives: Parking can get pricy next door, the food at the restaurant was pretty bland.

Negatives: The management of this hotel is beyond subpar, and I would never stay here again. We had a problem with our reservation. They did nothing to help us.