Hampton Inn By Hilton Philadelphia Center City-Convention Center

1301 Race Street
Philadelphia, PA 19107, US
7.6 Rating | 3-Star Hotel |
Hampton Inn By Hilton Philadelphia Center City-Convention Center welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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Amenities

About This Property

Located in Philadelphia, 1056 feet from the Pennsylvania Convention Center, Hampton Inn Philadelphia Center City-Convention Center features a complimentary hot breakfast daily. Free WiFi access is available. Each room comes with a flat-screen cable TV, work desk and private bathroom. A refrigerator and microwave are available upon request. There is a 24-hour front desk at Hampton Inn Philadelphia Center City-Convention Center. The hotel also offers a fitness center. Pub 1301, the on-site bar and lounge, is open daily from 17:00 – 23:00. Reading Terminal Market is 1585 feet from the hotel, while Independence Hall is 1 mi away. The nearest airport is Philadelphia International Airport, 11 mi from the hotel.

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Check in / Check out

Check in time: 4:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Access To Health Care Professionals
  • Air Conditioning In Public Area
  • Balcony/terrace
  • Bar
  • Body Thermometer Available
  • Cashless Payment Available
  • Cleaning Products Available
  • Concierge Services
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Doorman
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Exterior Corridor
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Breakfast
  • Free Face Masks
  • Free Wi-Fi
  • Game Room
  • Gift/souvenir Shop
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Heating In Public Area
  • Hygiene Certification
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Meeting/Banquet Facilities
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Professional Cleaning Services
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Restaurant(s)
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shops On Site
  • Smoke Alarms
  • Spanish
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • Temperature Check For Guests And Staff
  • Tour Services
  • Valet Parking (charges May Apply)
  • Vending Machine
  • Wheelchair Accessible

Recent Reviews

Lance family with young children November 30, 2024
Negatives: Some staff are rude.
Review
Passable
Lucas young couple November 30, 2024
Positives: Location is great, close to the Reading Terminal and other destinations like Love Park. The staff draws a random customers' name each day and puts it on a paper sign with "VIP Guest of the Day" at the front desk and in the elevators. It was a pleasant surprise to see my name was drawn for the night we arrived with a small treat bag after a long day of travelling.
Review
A great location if you...
Khalid family with young children November 28, 2024
Positives: Clean and comfortable
Negatives: Parking charge to Mach the cost of Parking not except it
Review
Very good
Jonathan young couple November 25, 2024
Positives: Room was modern and a good location.
Negatives: We booked a king room but when checking in were told there were only Queen rooms left. We booked more than 7 months early, and this is a major international hotel chain with sophisticated booking systems. There is no excuse for not having the room we booked. I heard other groups at check in being told the same. I can only assume that our king rooms were given to people the hotel felt were more important than us. Room cleaning was supposed to be every other day. Our room was not cleaned. When we went to get new towels ourselves we were told they were 3 members of house keeping staff down. It'd only have taken a couple of minutes for someone to check and change amenities though and this would have gone a long way. We raised this and our name was taken but we never heard back from a manager. When getting towels it was at this point we found out the water for the hotel was turned off due to a repair being needed. At no point when coming back into the hotel had anyone made an effort to communicate this. There were then 3 hours of poor communication from the hotel while water was restored. I get this was an emergency situation but communication was poorly handled. At one point we were told water was back, but it wasn't. We were thirsty and were given 2 tiny bottles of water. I think staff should have been freely handing these out more willingly. Breakfast is basic and is on disposable plates with plastic cutlery. This is terrible for the planet and the hotel should focus on improving its eco credentials. Reception was always incredibly slow. It took 10+ minutes to check each group in. There was only 1 staff member. We waited 30 minutes to be seen. This needs making much more efficient. I'm surprised this hotel doesn't have a set script to follow to speed this up. We raised all of our grievances with the hotel manager at checkout. They said they couldn't compensate directly as we'd booked through booking.
Review
Disappointing, wouldn't recommend
Matias solo traveller November 22, 2024
Positives: The hotel is very well located, within walking distance of the most important and notable points of the city. The room was very large and spacious, with a refrigerator and microwave, so it had all the comforts. The bathroom was also large, clean and very nice.
Negatives: What I didn't like about the hotel was the way the staff treated me. When I checked in, they didn't tell me what breakfast times were and they didn't even tell me which floor my room was on. On the other hand, during the afternoon of one of my stay there was no water, and when it came back on, it was brown, with the consequent risks that this entails. I don't think that's acceptable for a Hilton hotel.
Review
Good hotel with bad people...
Sharelle young couple November 21, 2024
Review
Very good
Matthieu group November 20, 2024
Positives: Very nice and professional staff
Negatives: Breakfast is ok
Review
Nice stay in the heart...
Lucas young couple November 18, 2024
Review
Bad
Shykeera family with young children November 18, 2024
Positives: My room was clean, I’m glad the heat worked in my room, beds were big and spacious, front desk clerk from evening shift 11/15-11/16 was very nice and accommodating to questions and request. Our tv worked, we enjoyed a hot breakfast buffet in the morning.
Negatives: The beds were comfortable at first but after a few hours became uncomfortable to me, no free parking, no pool.
Review
I celebrated my sister and...
Jonathan review category business travellers November 11, 2024
Review
Very good
Pam family with young children November 10, 2024
Positives: Location was convenient, food for breakfast was good, rooms were nice!
Negatives: Location had homeless people very close and it was disheartening and uncomfortable
Review
Nice hotel, nice people! Great...
Carol review category business travellers November 5, 2024
Review
Exceptional
Victoria with friends November 3, 2024
Positives: Super friendly staff! Simple check in , right across the street from a mini mart if you want snacks or whatever later on, other food places pretty close.
Negatives: Nothing to really complain about. I didn’t have any issues.
Review
I would stay here again
Santols review category business travellers October 28, 2024
Positives: Everything but the price. It’s not fair that I haven’t received my deposit back with no explanation
Negatives: Why did I not hear from you in a month ? Am I going to have my deposit back?
Review
Bad
Carol young couple October 28, 2024
Positives: the hotel was centrally located and the breakfast room staff were lovely
Negatives: We had several very small issues which we raised several times that were not addressed, and the room was not cleaned once during our 5 day 4 night stay. ( on the last day they offered to service the room at 4pm after we had returned for the day)
Review
Poor customer service
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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