Holiday Inn Franklin - Cool Springs
1738 Carothers Parkway
Brentwood, TN 37027, US
Brentwood, TN 37027, US
Holiday Inn Franklin - Cool Springs welcomes pets at their pet-friendly accommodation. Pet fee USD $35 per accommodation, per stay. The number of pets allowed is 2. Pet weight limit is 60 lbs. *
About This Property
Holiday Inn Franklin - Cool Springs by IHG has a seasonal outdoor swimming pool, fitness center, a restaurant and bar in Franklin. This 3-star hotel offers room service and a 24-hour front desk. Bridgestone Arena is 16 miles away and Ryman Auditorium is 16 miles from the hotel. Guests at the hotel can enjoy a buffet or an American breakfast. A business center and vending machines with snacks and drinks are available on site at Holiday Inn Franklin - Cool Springs by IHG. Lane Motor Museum is 16 miles from the accommodation, while Johnny Cash Museum is 16 miles from the property. Nashville International Airport is 14 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Bar
- Bicycle Parking
- Body Thermometer Available
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fishing
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Individually-wrapped Food Options
- Indoor Pool
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Vending Machine
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Review
Very good
Positives:
Breakfast was good.
Negatives:
I booked a room through booking.com which stated that it sleeps 6 people. I get to the hotel and it doesn't sleep 6 people. I was forced to buy another room or try to find another hotel and split my family up between 2 hotels. It was a very busy weekend with no where close to book a room. The only room they had was $360.00/ night. The original room that I booked was a little over $200/ night. So, I paid over $500 to stay at this hotel for one night. Booking.com did not help with additional fees for the second room I had to book due to their false advisement on their website, the hotel refused to help because they said it wasn't their fault. (Both booking.com and the hotel waisted my time going back and forth blaming each other instead of trying to help or at least giving me some of my money back for the second hotel room. ) I suggest you make for sure that there are plenty of beds in your room before you stay, even if your room states it can sleep how ever many people you have in your party. I did not under book my room. They falsely advertised a room and I had to pay for it. The additional room that we booked was nasty, there were stains all over the sheet/ on the bed. There were stains all over the coach, sheets, back board to the bed and the over all cleanliness was low. The room was filthy. The staff was ok. The breakfast was decent. Then, after paying $500, I needed pillows/ blankets for the pull out coach. I was told that there were no pillows or blankets in the whole hotel. Make that make sense! I had to ask multiple times, it was almost midnight before I was given pillows/ blankets to my room for my self and my kids to have enough to sleep because we were not even given enough to sleep with.
Review
The rooms are nasty. Room did not accommodate my family even though I booked a rm that should have.
Positives:
Location
Negatives:
No hot water at least 4 times during our stay
Review
Go location. Not going back. Little customer service and hot water issue
Positives:
did use the breakfast at the hotel. the location was very good. quiet area and very easy to locate. would stay there again.
Negatives:
lost hot water for period of time. GOT CONFUSED ABOUT OUR LENGTH OF STAY.
Review
Over all very pleased with the unit and the location.
Review
Exceptional
Review
Very good
Review
Perfect
Negatives:
Smelled like old cooking grease on all of first floor
Review
Very good
Review
Exceptional
Positives:
The bed was amazing. Very clean good location
Review
I would definitely stay here again
Positives:
The bed was amazing. Very clean good location
Review
I would definitely stay here again
Review
Perfect
Review
Exceptional
Review
Exceptional
Review
This guest did not leave comments about this hotel.
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