Sonesta Select Chattanooga Hamilton Place

Negatives: No Breakfast after we paid ahead, they put out Apples, a few pre packaged muffins and some rotten bananas We prepaid as we. Knew we wouldn't. Have time to feed the kids breakfast each morning before their soccer tournaments. When questions Say morning if they had. Any good bananas in the back as those were rotten she replied (what do you want..they are free to apologize for not having an elevator in the hotel). With an attitude! I had to call the Manager Olivia O'Brian to talk to her about being over charged almost $83 with no explanation We talked to the staff on Sunday morning and she had no clue or reason why we would would have been charged for that so I called Olivia today and she did straighten out that part. She stated that she's been there 6 months and if I would have seen it 6 months ago I would have died as it has come a long way, and then express to her that if they have the same name as the one in Nashville that we're talking about the Waldorf Historia and Motel 6. I was unaware of that there was no elevator in the hotel and I walk with full length leg braces on both of my legs and we had to carry our luggage upstairs which in a normal situation for a healthy person that would be great but I did not and they did not have a joining rooms which I had made several phone calls to the staff beforehand and they said that they would know the account which they supposedly did as I called them again the day before to make sure that we had rooms right next to one another.. I did express to Olivia that there was a man sitting outside on a stool looking quite sketchy so I moved my car again as he was just sitting under a tree at 9:00 at night for a very long period of time and we had already heard they were break-ins at one of our teams other hotels so I parked in front of the hotel in fiara car would be broken into. There was a very.

Negatives: Disappointed. Found hair on a pillow as soon as I entered the room. Fire alarm lights up all night and finds it disturbing.

Negatives: Hotel staff was very rudeespecially the girl that was working the front desk early in the morning. No extra toilet paper in our room.

Negatives: Location was somewhat hard to find

Negatives: Soiled wet towels in the hall when we arrived and remained there next morning. No breakfast available. The staff didn’t show up? Others less than enthusiastic to help get any food /drink.

Negatives: Front desk staff was rude and very unprofessional. Front desk girl hung up on me 2 times when I tried to ask her a question. Third time she was absolutely so rude!

Negatives: I didnt like it was no wash cloth to wash my face I had to used my own including breakfast was charging you had to paid for it.

Negatives: Yes, our room was changed twice because they were unclean. Dirty tubs. trash, smelled. Finally, we just had to make do because our money was already spent.