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SureStay Plus Hotel by Best Western Jackson

1936 Highway 45 Byp
Jackson, TN 38305, US
6.8 Rating | 2.5 -Star Hotel |
SureStay Plus Hotel by Best Western Jackson welcomes four-legged guests at their pet-friendly accommodation. The pet fee is USD $20 per pet, per night. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets are allowed to be left unattended in room.
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About This Property

SureStay Plus Hotel by Best Western Jackson is located in Jackson, a 3-minute walk from Casey Jones Village and 3.2 miles from Rusty'S Tv And Movie Car Museum. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel features family rooms. At the hotel, all rooms are equipped with a desk. All guest rooms will provide guests with a fridge. SureStay Plus Hotel by Best Western Jackson offers a buffet or continental breakfast. Cypress Grove Park is 5.5 miles from the accommodation. McKellar-Sipes Regional Airport is 8.1 miles away.

Room Types

1 King Bed, Nonsmoking, Chair With Ottoman (refundable)

  • Sleeps up to 2
  • Free cancellation
  • The pet fee is USD $20 per pet, per night, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$61.38
nightly
$70.31 total
includes taxes & fees
Room Details

2 Queen Beds, Nonsmoking, Chair With Ottoman (refundable)

  • Sleeps up to 2
  • Free cancellation
  • The pet fee is USD $20 per pet, per night, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$78.12
nightly
$89.48 total
includes taxes & fees
Room Details

Suite - 2 Queen Beds, Nonsmoking, Sofabed (refundable)

  • Sleeps up to 2
  • Free cancellation
  • The pet fee is USD $20 per pet, per night, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$86.49
nightly
$99.06 total
includes taxes & fees
Room Details

Suite - 1 King Bed, Nonsmoking, Sofabed (refundable)

  • Sleeps up to 2
  • Free cancellation
  • The pet fee is USD $20 per pet, per night, plus tax.
    (Pet fees are paid directly to the hotel upon check-in.)
$86.49
nightly
$99.06 total
includes taxes & fees
Room Details
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00 PM
Check out time: 11:00 AM

Features and Amenities

  • Free Breakfast
  • Free Parking
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • Children's playground
  • Fishing
  • Table tennis
  • Darts
  • Canoeing
  • Hiking
  • Bowling
  • Mini golf
  • Water park
  • Adult only
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • kids club
  • outdoor pool
  • vending machine
  • kitchenware
  • 24-hour security
  • Boating
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Massage services
  • Daily Housekeeping
  • English
  • Hindi
  • Non-Smoking Rooms Available
  • taxi service
  • theme park
  • yoga room
  • Kids' pool
  • Exterior Corridor
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Outdoor recreational features
  • Desk/workspace available
  • Professional cleaning services
  • Cleaning products available
  • Pets allowed (charges may apply)
  • Bicycle rental (charges may apply)
  • Xerox/fax in business center

Recent Reviews

Nairam review category business travellers November 06, 2025
Positives: They did upgrade me to a better rooms after all of the complains I had about the room they put me in
Negatives: Well, how do I even start… I knew this was a motel and you get what you pay for, but I didn’t realize how bad it’d be. The room they first put me in was extremely dirty, the sink wouldn’t drain, the TV was broken, there was poop left from the previous guest inside the toilet and I literally found a pack of cigarettes, fake nails and blood inside the drawer of the nightstand. I called to complain and they told me they’d fix it. After coming back a couple hours later I called and complained again, so they were kind and upgraded me to a suite, which was clean and functional. I had a two night reservation, I wake up the next morning with a message from booking.com saying that the hotel had canceled my reservation due to no show and that I was going to be charged an extra $70 for not showing up. I had to spent hours on the phone with booking and went to the front desk to have them solve the situation, which they did. I went about my day and when I came back around 4p there were several parties going on, Mexicans were playing banda music outside my room while drinking beer on their truck bed (kinda impressive because it was raining and they did not care), the room three doors down from mine was blasting rap music and smoking pot, thankfully all of that was done by 11p. Do yourself a favor, spent some extra money and go to a better place.
Review
You get what you pay...
Connie review category business travellers November 06, 2025
Review
Superb
Mikek0199 young couple November 05, 2025
Review
Very good
Chris family with young children November 04, 2025
Positives: The room was clean and the bed was very comfortable. The staff was very friendly.
Review
Superb
Johnny solo traveller November 04, 2025
Review
Superb
Ringo family with young children November 03, 2025
Positives: Every thing was to my liking.staff.was friendly every thing and location was covenant
Negatives: I really found no negative points except they told check in was at 3pm when I got I had to wait another 20mn later before I was able to check in
Review
Mystery ride to Jackson tn
Anonymous family with young children October 31, 2025
Review
Good
Craig Family with young children October 30, 2025
Positives: Professionalism of staff, convenience to many restaurants, cleanliness of property.
Negatives: I have no complaints.
Review
Craig family with young children October 30, 2025
Review
Superb
Craig family with young children October 30, 2025
Positives: Professionalism of staff, convenience to many restaurants, cleanliness of property.
Negatives: I have no complaints.
Review
Exceptional
John young couple October 28, 2025
Positives: Clean had a bar/restaurant next-door
Negatives: The beer was a little bit hard
Review
Had a great time
John Couple October 27, 2025
Positives: Clean had a bar/restaurant next-door
Negatives: The beer was a little bit hard
Review
Had a great time
Hobert Senior Traveler October 27, 2025
Negatives: Location, condition of floor, hair dryer didn’t work
Review
Laura Couple October 24, 2025
Positives: Homeless guy came in the parking lot tried to ask us for a light
Negatives: ☝️?
Review
Good location good value
Laura young couple October 24, 2025
Positives: Homeless guy came in the parking lot tried to ask us for a light
Negatives: ☝️
Review
Good location good value
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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