Holiday Inn Knoxville N - Merchant Drive an IHG Hotel

5634 Merchants Center Boulevard
Knoxville, TN 37912, US
8.7 Rating | 3-Star Hotel |
Holiday Inn Knoxville N - Merchant Drive an IHG Hotel welcomes four-legged guests at their pet friendly accommodation. The pet fee is $50 per pet, per night.

About This Property

Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • ATM or cash withdraw on site
  • Air Conditioning
  • Bar
  • Closet
  • Concierge services
  • Convenience Store
  • Daily Housekeeping
  • Daily disinfection
  • Elevator
  • English
  • Facilities for disabled guests available
  • First aid kit available
  • Fitness center
  • Food delivery
  • Free Parking
  • Free Wi-Fi
  • Golf Course
  • Hand sanitizer in guest accommodation and key areas
  • Internet access in public areas
  • Kitchen
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site parking
  • Pets Allowed
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Refrigerator
  • Restaurant
  • Room Service
  • Room towels provided
  • Safety Deposit Box
  • Shops on site
  • Smoke alarms
  • Staff trained in safety protocol
  • TV & Movies/Shows
  • Temperature check for guests and staff
  • Toiletries provided
  • Wake up call
  • Wheelchair accessible
  • alarm clock
  • gift/souvenir shop
  • indoor pool
  • outdoor pool
  • taxi service
  • vending machine

Recent Reviews

Verified Hotel Guest Traveling as Couple September 29, 2021
Positives: Great location. Beds were very comfy. Very clean.
Negatives: More than a few restaurants close but they close at 9pm and we arrived just after that. We went to ApplebeeÂ's. They serve food after 9 but last call for the bar is 9:30 so we couldnÂ't even get a beer. Food was not very good but staff was pleasant.
Verified Hotel Guest Traveling as Couple August 31, 2021
Negatives: Bathroom had mold on ceiling
Terri Family with Teens August 3, 2021
Positives: Nice hotel
Negatives: Small room with 2 queen beds
Verified Hotel Guest Business Traveler July 14, 2021
Positives: The hotel was absolutely amazing
Negatives: No
James July 7, 2021
Positives: Location
Negatives: When I checked in, they put a $25.00 charge on my credit card indicating that it would be refunded. That was over a month ago and after 3 phone calls, still no refund to my credit card !!!
Linda July 1, 2021
Positives: Cleanliness
Negatives: CouldnÂ't get breakfast after 9 am. Could hear interstate traffic. Bar closed before 8pm one night.
Chris Business Traveler June 9, 2021
Positives: friendly staff, amenities, cleanliness, location
Joe Ann Senior Traveler June 8, 2021
Positives: Very modern and new
Negatives: The bed was too high and had difficulty getting into.
Jeremiah Traveling as Couple May 27, 2021
Positives: The beds were amazing and is an amazing asset to the hotel brand donÂ't let him go!! Lol
Negatives: The female breakfast host was kind... However the male chef canNOT cook! Breakfast was a joke... we regretted that we got up so early for that type of food service! He just cooks lazy! Nice guy ... just poor food experience even after we explained!
Verified Hotel Guest May 14, 2021
Positives: Great location, clean, comfortable, and friendly staff.
Negatives: No
Verified Hotel Guest Group Traveler May 5, 2021
Positives: Very clean
Negatives: Cramped
Rachel Traveling as Couple April 23, 2021
Positives: Very clean and all the staff was very attentive and friendly.
Negatives: The beds were too firm.
Verified Hotel Guest Senior Traveler March 7, 2021
Positives: room was clean and well appointed, it was either new or newly remodeled.
Negatives: No everything was good about the hotel.
Verified Hotel Guest Business Traveler February 28, 2021
Positives: Very Clean! Staff was amazing!
Negatives: n/a
Sandra February 4, 2021
Positives: Nice
Negatives: No
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. is not responsible for any inaccuracies in the photos.

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