HAMPTON INN & SUITES BY HILTON NASHVILLE-SMYRNA
2573 Highwood Boulevard
Smyrna, TN 37167, US
Smyrna, TN 37167, US
HAMPTON INN & SUITES BY HILTON NASHVILLE-SMYRNA welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Internet Access
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Safety Deposit Box
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Wheelchair accessible
- On-site parking
- indoor pool
- vending machine
- telephone
- alarm clock
- kitchenware
- Accessible parking
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Radio
- Restaurant(s)
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Allergy-free rooms available
- Cleaning products available
- Pets allowed (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Recent Reviews
Positives:
Average
Negatives:
Room was in need of update and deep cleaning. Stains on furniture, mold in tub, carpet torn , curtains ripped
Review
Fair
Positives:
The staff was wonderful.
Review
Positives:
Place was clean, good location.
Negatives:
The bed in room 321 was very worn out. During my 3 night stay, I slept very little due to the age and condition of that bed. Not very restful at all. I am also disappointed at the "6AM Breakfast" that they offer. I was there each morning at 6 AM because I had to work early, and each of the 3 days, the breakfast was incomplete. Zero fruit on 2 out of 3 days, no waffle station ready to use on any of my 3 visits, no muffins or pastries on 2 out of the 3 days, and the biscuit/gravy option was only ready once. If you are going to offer breakfast, make sure it's ready when advertised, not partially ready. Its not like Hampton Inn accepts partial payments for its rooms. This was the worst Hampton Inn visit I have experienced in many years. A word of advice: if your breakfast server is struggling to get everything ready, have the front desk clerk help her out with teamwork. It seemed to me like the front desk lady was sleeping in the back office on the day when I checked out. She literally walked out rubbing her eyes and yawning, but only after the gentleman out of uniform walked around the corner to wake her up so I could get my receipt.
Review
I will likely not return to this location.
Positives:
Location
Negatives:
Water all over the floors ever time I was at the elevator and the TV was turned to dark shaded so hard to see and the hot water was just lukewarm and wore out pillows on the bed and very thin towels
Review
Positives:
Andre and April were exceptional and very welcoming upon our arrival. I am definitely coming back here next time I take a trip down to Tennessee. You don’t really come by people like them.
-amazing customer service
-comfort
- clean
Review
Comfort, attentiveness, and cleanliness
Positives:
Most areas were clean
Negatives:
Room curtains were torn and hole in cabinet by the in room fridge. Breakfast area was not clean- tables not cleaned off after people were done eating- did not appear to have anyone working in breakfast area. Saturday morning there was a large crowd and most all breakfast items were gone at 9:00 and they were supposed to serve until 10:00. Appears to have some management issues and maintenance issues.
Review
Would not stay here again due to condition of room and breakfast area
Positives:
The breakfast and friendliness of Mary at the front desk was great.
Negatives:
The pillows were rather small but that isn't a huge deal.
Review
HamptonSmyrna
Positives:
Locations and the staff were excellent
Negatives:
Na
Review
Negatives:
Heating unit....keep resetting to lower temperature
Review
Very good
Positives:
Clean and close
Negatives:
N/A
Review
Awesome
Positives:
the front desk staff
Negatives:
breakfast was cold and property needs ice machines
Review
Positives:
The shower and bed were good.
Negatives:
Very dirty in breakfast area, room was old and heating via aircon was not optimal.
Review
Not as expected
Positives:
Convenient location.
Negatives:
The heating unit was broken in our first room, and the TV didn't work well. We changed rooms. The TV didn't work again and the room was cold throughout the night.
Review
The hotel needs maintenance attention.
Positives:
The Courteous Service .
Review
It was good
Positives:
Very good had the right breakfast items
Negatives:
Nothing
Review
We had a great stay
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