The Addison Hotel SureStay Collection by Best Western
4505 Beltway Drive
Addison, TX 75001, US
Addison, TX 75001, US
The Addison Hotel SureStay Collection by Best Western welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
The Addison Hotel SureStay Collection by Best Western is 15 miles from downtown Dallas. This hotel features a gym, pool and walking track and a 32-inch flat-screen TV in every room. The Addison Hotel SureStay Collection by Best Western offers guests a daily breakfast and coffee in the lobby. The hotel is equipped with a business center and meeting rooms. Rooms at the Addison Hotel SureStay Collection by Best Western provide guests with a coffee maker and hair dryer. Guests can watch cable TV or use the free Wi-Fi. The Addison Hotel SureStay Collection by Best Western is within 15 mile of the Dallas Convention Center. The Dallas World Aquarium and Dallas Museum of Art are within a 30-minute drive of the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Board Games/puzzles
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Picnic Area
- Safety Deposit Box
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Very good
Positives:
The cleanliness was fabulous! Everything was great, lots of restaurants within walking distance!
Negatives:
The eggs were a little dry and potatoes were a a little to over seasoned
Review
Superb
Positives:
Breakfast was presented well. The staff were nice. WiFi worked well. They kept the hotel as clean as they could. They were available anytime I need to ask a question or made a request for towels etc.
Negatives:
Mold and mildew in window and shower. Doors don’t close quietly, every door slamming throughout the building. Couldn’t sleep because of that. You can hear other guest. They don’t care if they’re loud and disturbing everyone else. I used to love Best Western. Hotel value went down hill. I wish I would’ve stayed elsewhere. Now I understand why it was much cheaper than others.
Review
NEVER AGAIN!
Review
Exceptional
Positives:
I booked a reservation but needed to check in before check in time and was denied so I ended up not staying there at all but they still tried to take the full price off my debit card even though I didn’t stay at all… thank god I keep my transactions off at all times!
Negatives:
The fact that I couldn’t check in before check in time even when I offered to pay the extra fee… and the fact that y’all still tried to change my card even though I didn’t stay there at all.
Review
Never again
Review
Exceptional
Positives:
Convince to location to family
We came in for a family funeral and was able to check in a little early to allow us to unpack and make room to go to airport to pick up another family member
Negatives:
No Toilet paper..we used the Tissue Box ..had less than a half roll up on arrival and no extra roll in bathroom
Room was very small and pillows were small
Bedding quilts moved around when you slept
They took a deposit of 100 and upon check out I was going to pay balance with a different card and was told I had a Zero Balance so they took it all on the same card ..also they don't take cash
A tour bus load came in late and the hallways were noisy so we could hear doors slamming shut all night and yelling in the hallways
We didnt sleep that night if the funeral so we got up early and checked out
I didn't see food set out for early risers as it was suppose to be breakfast also ...
Usually there is a table with 2 chairs to sit and eat or whatever and missed that too
Review
Addison Sure Stay use to...
Review
Exceptional
Review
Superb
Negatives:
No hot water. No guest laundry.
Review
Cold showers and no where...
Positives:
Very clean inside and out, friendly and helpful staff,
Negatives:
we were nearly out of tissues and toilet paper. A staff member in the hall (very nice) said she would send a housekeeper with the items. It took the housekeeper almost 90 minutes to show up.
Positives:
Location
Negatives:
No towels, requested for room to be cleaned never responded. Used tag on door to let them know we wanted maid service.
Review
Service below average
Review
Pleasant
Review
Pleasant
Positives:
Location
Negatives:
Mattress needs to be replaced very worn, carpet in hallway needs to be replaced
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