Embassy Suites by Hilton Austin Downtown South Congress

Negatives: It was extremely expensive

Negatives: When you walk in it looks like s beautiful hotel. But the rooms are like the Las Vegas Circus Circus. We waited 30 min for a room. We got a bathroom that is for handicapped we had to hold the shower head in our hands the water went all over the floor. There was mold in the bathroom. ceiling. The couch was old and full of stains. AC for Austin weather was awful it only has an off and on button. I have pictures I will be uploading. Definitely not worth my 250 a night.

Negatives: For a business trip to Austin, Texas, I stayed at the Embassy Suites by Hilton Austin Downtown South Congress for 5 days and 4 nights, checking in on May 19 and checking out on May 23. While checking the charges after returning home, I found that two payments had been made at Embassy Suites. One is a payment for 4 nights and 5 days (5/19 ~ 5/23), which is a payment of 1,121.26 $, which matches the contents of the receipt received when checking out on 5/23. The confirmation number for this reservation is 82791829. The other was a payment for 5 nights and 6 days (5/19 to 5/24), and was billed at $1,302.46. However, the payment will be confirmed as an abnormal charge for accommodation that I did not stay in. Three co-workers stayed at a hotel on the same itinerary to attend the NI Connect conference, but I was the only one who was charged an incorrect payment. We first inquired with Hilton Korea regarding the above matter, and they delivered a report (case number: 207267346) requesting confirmation to the Embassy Suites by Hilton Austin Downtown South Congress hotel regarding the above matter. Please take prompt action regarding the incorrect payment information above.

Negatives: For a business trip to Austin, Texas, I stayed at the Embassy Suites by Hilton Austin Downtown South Congress for 5 days and 4 nights, checking in on May 19 and checking out on May 23. While checking the charges after returning home, I found that two payments had been made at Embassy Suites. One is a payment for 4 nights and 5 days (5/19 ~ 5/23), which is a payment of 1,121.26 $, which matches the contents of the receipt received when checking out on 5/23. The confirmation number for this reservation is 82791829. The other was a payment for 5 nights and 6 days (5/19 to 5/24), and was billed at $1,302.46. However, the payment will be confirmed as an abnormal charge for accommodation that I did not stay in. Three co-workers stayed at a hotel on the same itinerary to attend the NI Connect conference, but I was the only one who was charged an incorrect payment. We first inquired with Hilton Korea regarding the above matter, and they delivered a report (case number: 207267346) requesting confirmation to the Embassy Suites by Hilton Austin Downtown South Congress hotel regarding the above matter. Please take prompt action regarding the incorrect payment information above.

Negatives: Hotel was dated and needed a good clean. Our room while a good size for 4 people needed a spring clean and the pull out couch was not usable which was disappointing.

Negatives: NA

Negatives: Parking fee expensive

Negatives: Drain stopper for sink did not work in bathroom. Water was cold at times for shower. Exceptionally good staff. From reception to housekeeping to dining area. Great people.

Negatives: There were so many things that didn't live up to our expectations. 1. We did not get the room we reserved and extra charges were made(although resolved after I had to address it and keep standing in line) 2. The parking in the garage that is not attached to the hotel with broken elevators...very unsafe 3. No bedding for the vintage pullout couch that had stains and the shower was broken(no water)

Negatives: Everything was great.very accomodatinh.