Extended Stay America Suites - Austin - Arboretum - South
9100 Waterford Centre Boulevard
Austin, TX 78758, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
About This Property
This Extended Stay America - Austin - Arboretum - South is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. Every kitchen at Extended Stay America - Austin is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. A free grab-and-go breakfast is available. Weekly housekeeping services are provided for free and daily provided for a fee. Attractions within close proximity to the hotel include the Domian Mall, the Arboretum and the IBM.
Check in / Check out
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Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Alarm Clock
- BBQ Facilities
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace In All Rooms
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Internet Access In Public Areas
- Laundry Services
- Non-smoking Property
- On-site Parking
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Stained sheets, rude staff, they were overbooked, no utensils in drawer, toilet wouldn't flush.
when Id arrived staff was rude
Comfortablebed Staffwas helpful when I booked a extraday no coffeepot hadask for linon didn't clean room or change sheets or towels, laundry mat dryers not working properly, no complimentary breakfast as advertised on website if they weren't offeringon it
calledback afew hourslater toconfirm they'd received payment and told them I would possibly be checking in latenight or earlymorning said it's ok,but I arrived in early morn hrs they'd wasn't honor bookg that I'd arrived after 12a eventuallythey honored
The location and the fact that it had refridgerator, microwave and stove. Also access to laundry was a plus.
It was dated and could have been a little cleaner, but nothing major.
Room seemed clean.
Filthy exterior, millions of cigarette butts everywhere, 7 a.m. construction in next room, and pathetic excuse from manager about it.
You lied about getting my refund.
There was only one towel. No, dishes unless you asked. I didn't know you had to ask until the second day when I asked to get more towels and mentioned there were no dishes. No room service. Under the sink was the wood completely feel through.
Had to unfortunately extend my stay. Had to check in again the next day and room was not available cause they didnÃ‚'t see reservation. Worst customer service ever
There was nothing I like about this.
There was literally no sheets or pillows on the bed. Just a naked mattress. No towels, no soap or anything.
Laundry was on site
Our bed was broken and we told staff and they did nothing, also was told and was listed they were pet friendly but when we arrived they said there were no rooms that were pet friendly at all so we had to organize somewhere for our pets to stay.
I spent over $--- dollars there refrigerator was leaking on first day the ceiling in bathroom leaks threw the exhaust fan and never ask me for any lein after 13 days and the swipe cards hardly worked I went threw 7 different cards Cable and shower w
That it allowed animals.
Staff was never around during the night when I got locked out of my room. Staff was rude and unhelpful or never present at the front desk. 3 times I had to deactivate my key card to the room.
The room is very large and clean. No coffee maker although it has a nicely placed microwave and a full refrigerator.
Tons of cigarette butts up and down the stairs which stank.
Very quiet. Alot of sirens lol We want to go back! We'd stay there again.
No free breakfast but other than that it was great.
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