Extended Stay America Suites - Austin - Northwest/Arboretum
10100 North Capital Of Texas Highway
Austin, TX 78759, US
Austin, TX 78759, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Bathtub
- Microwave
- Kitchenette
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- On-site parking
- separate dining area
- vending machine
- telephone
- alarm clock
- kitchenware
- Family Rooms
- Free Wi-Fi
- Kitchen
- Radio
- English
- Non-Smoking Rooms Available
- Carpeting
- Smoke alarms
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Food delivery
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Non-smoking property
- Room towels provided
- Separate shower/bathtub
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Pets allowed (charges may apply)
Recent Reviews
Negatives:
The hotel cancelled my reservation on the same day of my check in while I was enroute to the city.
Review
Positives:
The staff was friendly.
Negatives:
As soon as I walked in, it appeared to be a refurbished building. It had an odor of smoke, but maybe that was from someone passing by. I gave it the benefit of the doubt by checking in. I entered my room, it seemed like a room from the late 80's. It was muggy and stuff, I turned on the air unit and began to cough excessively. I've stayed in refurbished hotels in New Orleans and they looked vintage and classic and by the outskirts and inside, I expected better or classic. Whatever is inside of the room or someone's room, stepping off of the elevator it stunk. What the website tells and upon checking in, it does not match. For 100.00. NO! I had to buy other medicine because of whatever smelled. It gives muggy and stuff.
Review
Positives:
Price, people were nice
Negatives:
Everything else. The cabinet the fridge was in was rotting away due to dripping from the fridge.
Review
Review
i didnt stay hear because they had already booked my confirmed stay online & gave it to another ppl.
Positives:
The area
Negatives:
The cleanliness and despite it being a no smoking room it smelled like smoke.
Review
Positives:
nothing
Negatives:
Incredibly dated. Rooms are gross. Bathroom counter scuffed up, bathtub had black spots in it. Closet "shelf" falling off wall. Weird furniture. Not enough outlets. No hairdryer. Lobby is nothing like the photos, looks like a hostel. Felt sketchy.
Review
Positives:
I arrived almost 5 hours passed my check-in time so I had to call Booking.com to get it all sorted, and I received My room key as soon as I arrived! Loved how the room came with dishes, you do have to go to the front desk to pick them up as well as an extra set of clean towels. The stove top, the fridge, and the sink were clean as well as clean and nice-smelling sheets and pillows, the AC was cold and the room was comfy. Loved all the small cleaning products they offered, from hair/body to dish soap
Negatives:
There was one Hispanic chick in front desk i believe her name was Ann or Anna, told me I had to take my own trash to the Trash Room when ive seen guests put theirs outside their door. Now I've never been told that, and I dont have an issue with throwing my trash If its true, but if not, don't lie to guests about what they're "supposed" to do. Some of the wall outlets didn't work and same with one bedside Lamp
Review
Positives:
Location, fairly quiet
Negatives:
Cleanliness could have been more thorough considering the dated decor.
Review
Fine for one night for sleep only.
Positives:
The hot water
Negatives:
The staff was terrible . Took me 30 minutes to get checked in. The hallway i was in was loud and it was really late ..could not accommodate me an extra 30 minutes to check out .said it would be an extra 25 dollars . work was delayed an hour . Just was not my ideal stay . I will not return to this location
Review
Positives:
Not a nice place to stay kitchen was awful downstairs had a lobby
Review
Negatives:
The easy chair was cracked badly and had loose springs. The toilet seat was loose. Some lights did not work. The breakfast was very sparse.
Review
I do not plan to stay there again.
Positives:
The staff goes above and beyond
Negatives:
Loved everything
Review
Positives:
we didn't eat breakfast there
Negatives:
Everything was great
Review
Wonderful
Positives:
Location
Negatives:
Room was not cleaned
Double charged the price
Staff was not that responsive
Review
Positives:
Front desk is really helpful and assisted me.
Review
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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