Wyndham Garden Austin

Negatives: No free breakfast.

Negatives: No breakfast was provided and incidental fee was not discussed

Negatives: Overpriced Terrible hospitality No service whatsoever ( self serve) Filthy restroom moldy, broken mirrors

Negatives: It’s in need of an upgrade, the whole floor needs replacing, and the furniture so worn out. Even the Linens are in need of replacing. It’s a real shame to see the hotel keep going down. I have stayed here many times over the last 10 years and it continues to get worse every time I stay. The grass or I should say weeds needed to be cut, and water bugs on the building. The cafe should be open am and pm. Putting polish on the front lobby does not hide the fact that this place is in dire need of repair and maintenance. PS the hallways smelled of weed.

Negatives: Tbh they deserve a -0 but I’m be fair but it was nothing wrong with the hotel.. This comment might get deleted but idc , I’ll post it a thousand times. Check out was at 12pm.. so at 10:45 am I get a loud knock at the door me and my friend sound a sleep. We woke up to someone trying to come into our room. Lucky we double locked it.. we screamed a lady says sorry.. so by time we go to the door the lady was gone.. long story short it was the supervisor. The lady at the front desk stated “we start checking rooms at 10 am if we knock and you don’t answer we coming in” me and her exchange words because I told her that’s not cool if check out is at 12 y’all should start at 1pm.. I would never stay there again

Negatives: Internet but the staff explained it was temporary

Negatives: WiFi connection was poor when it worked, and usually didn't work - one phone often couldn't find the network at all, and the other phone often got dropped from it. The room didn't have a blow dryer at first so we had to ask for one. When wiping up a wet spot on the floor, we realized the floor was filthy. Being on the first floor near the lobby and elevator, staff were very loud at midnight and again at 6am, literally yelling to each other next to the elevator and playing very loud music in the lobby that we could hear even with our door shut. Staff was friendly at check in, but dismissive of us at other times and continued their casual conversation between each other while helping us during check out. We were put in a room with a connecting door to the next room (whose occupants we did not know) and there was complete noise transfer between the two rooms. We could literally hear every word of every conversation and were woken up one morning by their 7am alarm. The opposite side of our room backed up to the ice machine which we could hear every time it was used. Our room flooded... or something like it? Getting back to the hotel one night we noticed our socks were wet after walking around the room. We looked more closely and saw that when we stepped on the vinyl tile flooring, water squeezed up between the tiles from underneath. Looking even more closely, there seemed to be black mold between the edges of the tiles in the wettest part of the room which made us think this isn't the first time this has happened. By the end of the night our socks were fully soaked and we had to lay them out to dry. The bathroom floor was dry, so the cause wasn't a curtain issue while bathing. Maybe the tub is leaky or the ice machine next to our room was leaky? In any case - a very unpleasant experience.

Negatives: The entire property except for the lobby was disgusting.

Negatives: The hotel could benefit from a makeover.