Best Western Red River Inn
1008 Sheppard Road
Burkburnett, TX 76354, US
Burkburnett, TX 76354, US
Best Western Red River Inn welcomes pets at their pet-friendly accommodation. Pet fee USD $20 per pet, per night. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
About This Property
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- CCTV Security In Common Areas
- Cashless Payment Available
- Casino
- Children's Playground
- Cleaning Products Available
- Complimentary Drinking Water
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Invoices
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing it was terrible..
Negatives:
The night staff was rude the rooms were dirty. And all the extras were not open or working..
Review
Awful. Would not go there again
Review
Very good
Review
Exceptional
Positives:
We checked in and had booked a king size room. Then we had a change of plans on who was coming and needed a second bed. The place was empty when we arrived however we were told it was booked solid and they didn't have any other rooms available. Ok, its our problem for changing plans. I asked if they had a cot or a rollaway or even if the room had a loveseat that I'd sleep on. No, it only had a queen annes chair. She said she would let me know if they had a cot, but I never did hear anything from the receptionist. She was quite quick with her answers and we felt like we were ruining her dinner at the desk. The pool is closed which was not listed on their website or booking. This is in Texas, I'd assume their A/C would work. Unfortunately it did not. We thought we'd give it a try and walked in and then right out. The room had a moldy smell, the shower had green algae in the corners and the room was so humid there's no way someone could sleep here comfortably in the Texas heat. We booked here because it is the only hotel in Burkburnett. We left that same evening and stayed in Witchita Falls, about 15 minutes away. When we walked out I wanted to simply let them know but no one was at the desk or to be found. The next morning someone from the hotel called to ask if I still needed the room and I said no, we would not be back. They did not ask about why or any details, said thank you and hung up. Needless to say, we will not be back.
Review
Bad
Positives:
Horrible service. Could not find my booking.com reservation
Negatives:
Horrible service. Could not find my booking.com reservation
Review
Horrible service. Could not find my booking.com reservation
Positives:
Nothing!
Negatives:
Saying this is a horrible horrible hotel can't possibly convey how bad this place is!
We stayed at the Kiowa casino hotel the night before but didn't have reservations for Sunday night, so we wanted someplace close. When we were checking out, I told them that we were going to the Red River Inn Best Western for our last night. She made a face and said that she'd heard a lot of complaints about that hotel. I told her it got decent reviews and would be okay. Boy was I WRONG!!!
SIDE NOTE: Amy at the BWI front desk is the only positive aspect of an otherwise horrific experience that I am going to detail. Thank you Amy for trying to make the best of a bad situation!
Anyway, we showed up at 4pm check-in time and Amy booked us into room 211. We went up and opened the door to the room... it reeked of cigarette smoke and the bed looked like it had just been slept in. We went back to the front desk and asked for a different room. Amy asked the maintenance guy Chance to go up and verify the room was clean. He radioed down and said it was okay. So we went up a 2nd time and Chance was cleaning fingerprints off the full-length mirror. He was really nice and was apologetic for the cleaning and said he'd come back if we needed anything. The rest of the room looked and smelled fine. When he left, we opened the door to the bathroom and gagged. The shower was dirty with mildew spots and hair in the drain. The toilet had stains around the rim, the toilet paper roll was empty. Ugghhh! Again, did they not clean this room?!While my husband called down to the front desk to ask if they'd come back to clean the bathroom, I went to the bed and lifted the duvet. Disgusting!!! There were lots of dark hairs and some kind of crumbs under the covers. I pulled them back even further and found cigarette ashes in the bed. WTF??? We immediately went downstairs and asked for a complete refund. There is no way we'd stay there!
Review
Do not stay here!!! DIRTY!!!
Review
Very good
Positives:
Great location and price was great! Breakfast was delicious and staff was super friendly. Large room and bathroom.Highly recommend staying if in the area
Review
Superb
Positives:
Good choice of foods.
Negatives:
No Cable no TV when you stay at a hotel you expect to be able to watch TV. Indoor pool was also closed!
Review
The staff was pleasant, there was no Cable wi-fi , no pool when you pay 125.00 amenities should work
Negatives:
10 pm. Walk in tired and exhausted. We are advised that our room was canceled. We dont have reservations. Its too late we call couple places but cant find room. We had to sleep in the car. Never got a call during bathe day nothing
Positives:
Nothing, Place was trash nothing worked rooms were dirty refrigerator broke no Toilet trees in the bathroom just gross.
Negatives:
The entire stay was awful the place was dirty. There was no help worst ever nasty and I wanna refund I was overcharged.
Review
Bad
Positives:
The location
Negatives:
The main reason we got this room was to enjoy the pool. Got dressed to swim, as no warning was given upon arrival, and pool closed for maintenance, therefore unable to swim.
Review
Asked Hotel staff about pool closure. Was treated poorly by management.
Review
Perfect
Positives:
Clean outside
Negatives:
Customers outside drinking
Review
My tv didnt work for the time I was there. No swimming pool for my children and this is the second time it has happen.
Positives:
Breakfast was good and the lady at the front desk was kind to move us to a cleaner room.
Negatives:
The first room we were in was disgusting. There was blood everywhere and hair. It appeared that the door had been kicked in and was nearly hanging on. The curtains were stained. It was disgusting.
Review
Disappointed
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