Crowne Plaza Hotel Dallas Downtown
1015 Elm Street
Dallas, TX 75202, US
Dallas, TX 75202, US
Crowne Plaza Hotel Dallas Downtown is pet friendly. Pet fee is USD $40 per pet, per night. Pet deposit of USD $40 per stay. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
About This Property
Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- Cashless Payment Available
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fence Around Pool
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heated Pool
- Heating
- Higher Level Toilet
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Nightclub/DJ
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Pool With View
- Process In Place To Check Health Of Guests
- Restaurant
- Rooftop Pool
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shallow End
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Umbrellas
- Swimming Pool
- Thermometers For Guests Provided By Property
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Review
Passable
Positives:
Comfortable beds
Negatives:
House staff knocking at our door at 8 am and 8:30 am to ask what time we were leaving.
Review
Superb
Review
Good
Review
Pleasant
Positives:
The staff was so friendly, and did what they could do accommodate. Housekeeping even folded towels in cute shapes
Negatives:
The floors of the room and common area on my floor have not been vacuumed in a long time, there was stuff all over the floors. Understandably the pool was closed off due to recent storms but the coffee machine, hair dryer, fridge all didn’t work in my room.
It’s not housekeeping’s fault, they must just need more people to deep clean and check facilities
Review
It has potential, just needs...
Positives:
Location
Negatives:
Staff services
Review
Stay was good with exception...
Review
Disappointing
Positives:
Bed was comfortable.
Negatives:
This hotel was one of the worst properties I’ve ever stayed in. From the check-in where front desk employee acted like my arrival was a great imposition on his time, parking system was not well communicated and then there was the property itself - very dated and worn. From sorry looking carpets and room furniture, to room door that you had to use significant force to open, barely functioning loud A/C, toilet that barely flushed and a cockroach in the room as a bonus. Stay away from this one!
Review
Stay away from this hotel.
Positives:
The location
Negatives:
I would never, ever, ever stay there again. Think of it as a Motel 8
Positives:
Good sized recently updated room on 12th floor with view of the pool and north Dallas. Beds and bedding was comfy. Bathroom adequate and good size. The carpets in the hallways absolutely hideous. Breakfast buffet very good selection of salty and sweet options. Good fruit options for the health oriented.
Location is good with walking distance to the very few things downtown Dallas has to offer a tourist. Easy to get on the massive highway system to take you to sights around the metroplex.
Negatives:
A lingering smell of weed a few days after Saturday party at Thrive bar/club.
Review
Affordable and good stay in...
Positives:
The staff was friendly and accommodating, as I checked in early at 1 pm instead of 3pm. The room was tidied and we were provided with fresh towels each day.
Negatives:
The pool deck was not open despite the website saying it was open. Upon walking into the room it was clear it was not vacuumed well, because there was hair on the floor. There was also a plastic flosser just sitting on the couch in the main room, and some sort of residue on the table.
Review
Pleasant
Positives:
I wrote about the horrible stay at this property . The property was willing to refund my money but I book through your site. I need my refund from booking. com immediately. So disappointing with this weekend stay. Horrible!
Negatives:
I wrote about the horrible stay at this property . The property was willing to refund my money but I book through your site. I need my refund from booking. com immediately. So disappointing with this weekend stay. Horrible!
Review
The very worse stay ....
Review
Exceptional
Negatives:
Cancelled my reservation, still charged and when I rang the hotel to speak with them they couldn't do anything because I booked through booking.com. Rang booking.com and they are still in the process of trying to cancel my booking and get a refund 4 days later. Not great communication between hotels and booking.com.
Review
Didn't stay
Positives:
The worst imaginable customer service.
Negatives:
all of it.
Review
Bad
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