Crowne Plaza Hotel Dallas Downtown
1015 Elm Street
Dallas, TX 75202, US
Dallas, TX 75202, US
Crowne Plaza Hotel Dallas Downtown is pet friendly. Pet fee is USD $40 per pet, per night. Pet deposit of USD $40 per stay. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
About This Property
Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Pool With View
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
I liked the location. I liked that the parking ended up being free, because the gate was broken and the machine didn't work (yay?). I'm thankful there weren't bed bugs, and I did think the staff were very friendly.
Negatives:
It was dirty, broken down and felt a bit unsafe at times. It was sad to see what was clearly a nice, upscale hotel at one time fall into a state of disrepair. The Crown Plaza brand is being dragged down by their lack of investment in maintenance.
Positives:
The hotel was listed as a 3.5 stars and it felt below 2 stars. I have tried to reach out to the manager and continue to get ignored.
Negatives:
Cleaning was not to par. The floor has wet stains and felt moldy and damp. The place was falling apart, trash everywhere in the halls, room doors looked unfixed, the water was cloudy I didnt even take a shower.
Review
This guest did not leave comments about this hotel.
Review
This guest did not leave comments about this hotel.
Positives:
Good location
Negatives:
Trash left on floor under the desk. Door card reader stopped working, locked us out for a couple of hours. Lock had to be replaced. Staff apathetic. Lobby freezing cold. Refrigerator froze our items.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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