Crowne Plaza Hotel Dallas Downtown
1015 Elm Street
Dallas, TX 75202, US
Dallas, TX 75202, US
Pet guests are welcome at Crowne Plaza Hotel Dallas Downtown. Pet fee is USD $40 per pet, per night. Pet deposit of USD $40 per stay. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
About This Property
Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- Cashless Payment Available
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fence Around Pool
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heated Pool
- Heating
- Higher Level Toilet
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Nightclub/DJ
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Pool With View
- Process In Place To Check Health Of Guests
- Restaurant
- Rooftop Pool
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shallow End
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Umbrellas
- Swimming Pool
- Thermometers For Guests Provided By Property
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
The location was great, easy walk down to the convention center, good food nearby (sorry didn't use any of the food options in the hotel). Check-in and check-out process were nice and easy
Negatives:
The room smelled like damp carpet/mold, the reason for this was discovered when I walked to the bathroom area in my socks on the first day and got a soaker ... the carpet outside the washroom was wet when I arrived and remained that way the entire time ... so I had to keep my shoes on the whole time. When I flushed the toilet, I had to hold the handle down for 3-4 seconds before it would start flushing, and then after it would flush it would continue to cycle trying to flush if I didn't go back in and wiggle the handle for it to stop. There should be a spot to hang a hand towel by the sink. The wallpaper was peeling around the room/washroom. The room in question is 1022 if you want to send maintenance there to have a look. I did not bring any of this to the attention of the hotel staff as I figured that you were fully booked with the ACE Hardware convention, and then Annie in town.
Review
Great location, needs a lot...
Review
Very good
Positives:
I didn’t get my breakfast that came with my room
Review
Passable
Positives:
The housekeeping staff was very helpful when I asked them for assistance and extra stuff for my room.
Negatives:
While it seems that the rooms have been recently remodeled and are comfortable, there are little details that are missing. For example, there are no hooks to hang towels. There is a rack to store them, but once you use them, you don't have where to hang a wet towel to dry for a second use. Neither in the shower nor next to the sink. Also, the curtains seem to be new, which was nice. However, the very first night I went to close them, part of it fell off the rack. I called that same night and a couple of times after it and no one went to fix them. I'm glad it was only a part of it and was able to close the whole window. Otherwise, it would have been a problem.
Review
Just good.
Review
Exceptional
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