Extended Stay America Suites - Dallas - Frankford Road
18470 North Dallas Parkway
Dallas, TX 75287, US
Dallas, TX 75287, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Book Now from $78/night
About This Property
Extended Stay America - Dallas - Frankford Road is located in Plano and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Dallas - Frankford Road is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. A free grab-and-go breakfast is available. Attractions within close proximity to the hotel include the Legacy Business Park, the Dr. Pepper Ballpark and the The Heart Hospital Baylor Plano.
Room Types
Studio Queen Accessible Non-Smoking (non-refundable)
Studio Queen Non-Smoking (non-refundable)
Studio 2 Queens Non-Smoking (non-refundable)
Suite Queen Non-Smoking (non-refundable)
2 Bedroom Suite 2 Queens Non-Smoking (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hot Tub/jacuzzi
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Negatives:
We booked ahead using the booking.com app, arrived and found the hotel was shut. There is something very wrong with the system to allow us to book, and pay for a hotel which is closed then have to claim a refund
Review
Bad
Review
Bad
Positives:
Nothing. Nothing. Nothing.
Negatives:
Everything. Apparently this hotel isn’t open. I drove 15mins for the doors to be locked, they have some type of phone outside to call the front desk if you’re checking in late. The phone just rings. The lights in the building are like off as if it was vacant. There was a security guard that walked up to me as I was attempting to use the phone he said they are closed and there’s a sign on the door as well. So I don’t understand how or why my reservation even went through idk this whole experience was WEIRD.
Review
HORRIBLE AND WEIRD EXPERIENCE.
Positives:
Nothing, bc I couldn’t stay there. I got there and the hotel was CLOSED . Completely shut down. Nobody was there, nobody answered the phone, nobody answered the chat. I’m still trying to contact this hotel for my refund. If the hotel is closed, it shouldn’t be available for booking.
Negatives:
Everything. Bad communication.
Review
I got there and the...
Review
Bad
Review
Bad
Review
Poor
Review
Poor
Positives:
Other than they do not have an incidental fee.
Negatives:
They are under construction so Im hoping that was the issue. The air didnt work and they did not offer a price reduction. No early check in. Tim was plain and dirty.
Review
Hot and over priced.
Positives:
Other than they do not have an incidental fee.
Negatives:
They are under construction so I’m hoping that was the issue. The air didn’t work and they did not offer a price reduction. No early check in. Tim was plain and dirty.
Review
Hot and over priced.
Positives:
When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Negatives:
When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Review
Horrible
Positives:
When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Negatives:
When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Review
Horrible
Review
Very good
Review
Very good
Positives:
I got charged to sleep in a room we couldnt even check into. they said they had no running water, no ac/heat, no electric. The crappiest service I have ever seen.
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