Extended Stay America Suites - Dallas - Frankford Road
18470 North Dallas Parkway
Dallas, TX 75287, US
Dallas, TX 75287, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
Located in Plano, 11 miles from Historic Downtown Plano, Extended Stay America Suites - Dallas - Frankford Road provides accommodations with an outdoor swimming pool, free private parking and a fitness center. The property is around 11 miles from Preston Center, 13 miles from Zero Gravity Amusement Park and 13 miles from Highland Park Village. The hotel features a hot tub, a 24-hour front desk and free WiFi throughout the property. Guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All guest rooms will provide guests with a fridge. Southern Methodist University is 14 miles from Extended Stay America Suites - Dallas - Frankford Road, while Meadows Museum is 14 miles away. Dallas Love Field Airport is 14 miles from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Negatives:
We booked ahead using the booking.com app, arrived and found the hotel was shut. There is something very wrong with the system to allow us to book, and pay for a hotel which is closed then have to claim a refund
Review
Bad
Positives:
Nothing. Nothing. Nothing.
Negatives:
Everything. Apparently this hotel isnt open. I drove 15mins for the doors to be locked, they have some type of phone outside to call the front desk if youre checking in late. The phone just rings. The lights in the building are like off as if it was vacant. There was a security guard that walked up to me as I was attempting to use the phone he said they are closed and theres a sign on the door as well. So I dont understand how or why my reservation even went through idk this whole experience was WEIRD.
Review
HORRIBLE AND WEIRD EXPERIENCE.
Positives:
Nothing, bc I couldnt stay there. I got there and the hotel was CLOSED . Completely shut down. Nobody was there, nobody answered the phone, nobody answered the chat. Im still trying to contact this hotel for my refund. If the hotel is closed, it shouldnt be available for booking.
Negatives:
Everything. Bad communication.
Review
I got there and the hotel was CLOSED . Completely shut down. Nobody was there, nobody answered the phone, nobody answer
Review
Poor
Positives:
Other than they do not have an incidental fee.
Negatives:
They are under construction so Im hoping that was the issue. The air didnt work and they did not offer a price reduction. No early check in. Tim was plain and dirty.
Review
Hot and over priced.
Positives:
When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Negatives:
When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Review
Horrible
Review
Very good
Positives:
I got charged to sleep in a room we couldnt even check into. they said they had no running water, no ac/heat, no electric. The crappiest service I have ever seen.
Review
Perfect
Review
Very good
Negatives:
There is no hot water in the hotel,so you cannot take a shower; The room does not basic tools such as a kettle and water cup
Review
Disappointing
Review
Poor
Positives:
The Hotel staff
Negatives:
The air has been out every since January and now they trying to charge a deposit which they aint been charging
Review
The bed is hard and the air is not working
Positives:
Absolutely nothing and you should be ashamed to rent these rooms out under your name.
Negatives:
The pool was fillled with moss. Looked like a swamp. The A/C didnt work, the heat didnt work. The shower had mold around the tub. The shower curtain was filthy. The floor felt like it was caving in
Review
The worst hotel Ive ever experienced. I probably wont use Booking.com anymore.
Positives:
Nice clean and spacious
Negatives:
No heat would be nice to have have to pay more for better wifi
Review
Poor
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