Extended Stay America Suites - Houston - Westchase - Westheimer
2424 W.Sam Houston Pkwy
Houston, 77042, TX, US
Pet guests are welcome at pet friendly Extended Stay America Suites - Houston - Westchase - Westheimer. Each room can have no more than 2 pets. The pet fee is $25 per pet, per day maximum $150 per stay.
Check in / Check out
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Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Alarm Clock
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace In All Rooms
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Indoor Pool
- Internet Access In Public Areas
- Laundry Services
- Luggage Storage & Lockers
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Temperature Check For Guests And Staff
- Toiletries Provided
- TV & Movies/Shows
- Vending Machine
The set up and layout of the room was amazing. I would definitely like to see more like this one around. Had an apartment type feel.
All was great.
All of the roaches on the room. No spray or anything.
The front desk Lady,  works second shift (3pm-11pm). Her customer service was exceptional. Josh, also front-desk, was friendly and responsive.
Smoking Room (I specifically booked Non-Smoking Room), Filthy Carpet, Very slow dripping Water from faucet, Broken light Lamp, Non-working bathroom Vent, Broken inside door lock. "Courtney," front-desk: Unfriendly, terrible attitude and customer service!
Roaches and leaking /A/C
The kitchen was big
The hotel receptionist was rude and I had to leave my drivers license just to use the luggage cart.
Roaches everywhere especially at night. They will not refund you or take note or report their infestation. Only offer to spray the room. Too noisey.Poor management. Unprofessional behavior.
the room was very spacious and somewhat clean. clean and hot showers. vending and gym was open.
the room smelled like smoke (which can attach to your clothes). i did see (smush) about 5 or 6 tiny roaches. the microwave didnÃ‚'t work (it was stuck on one setting). the ac unit was malfunctioning.
Room and location
I didnÃ‚'t get my breakfast
No working elevator
The staff was nice
There needs to be alot of upgrades !! It was just very dirty
Lady that worked at the front desk was very nice,professional, and helpful
It was full of roaches and smelled
It was full of roaches and smelled.
The size of the room and comfortable clean bed.
No it was not
It smelled and had roaches. I did not stay in the hotel and this website advised there's no refund. I'm highly disappointed.
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