Extended Stay America Suites - Houston - Willowbrook - HWY 249
16939 Tomball Pkwy
Houston, TX 77064, US
Houston, TX 77064, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Houston - Willowbrook - HWY 249 is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property offers free onsite parking. Attractions within close proximity to the hotel include the Sam Houston Race Track, the Willowbrook Mall and the Hewlett Packard.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Can Opt-out Of Daily Cleaning Service
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Internet Services
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry
- Laundry Services
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Non-smoking Rooms
- Non-smoking Throughout
- On-site Parking
- Parking
- Parking On Site
- Pets Allowed (charges May Apply)
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Physical/social Distancing Guidelines
- Private Parking
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
This guest did not leave comments about this hotel.
Negatives:
Nothing but Good for the price.
Review
This guest did not leave comments about this hotel.
Positives:
Location
Negatives:
Its Infested and they did not refund me my entire stay to find another and wash my clothes.
Review
It wouldve been good but then I discovered it was infested. When I brought it to their attention I was told theyd fumi
Review
Exceptional
Positives:
The location was close to my family member who we were visiting.
Negatives:
It doesnt make sense to have cards to enter the building for security if some of the doors on the sides are left propped open. The location itself is in a sketchy area, tenants Im assuming, would be outside getting drunk & acting loud. The building & room was humid. The price for a week stay was reasonable but you get what you pay for. The guests above us were extremely noisy.
Review
Do an Airbnb instead!
Positives:
This property is very clean from the moment you pull up. Safety measures are great and rooms are nice and clean! Bed is comfortable and coffee is good! The price of this stay for what this hotel is and offers is great! The staff are very friendly and helpful!Quiet and right on 239 and the toll roads, close to Mall and restaurants and Walmart! Simply cannot beat this place!
Negatives:
Breakfast leaves a little to be desired
Review
Quiet, clean and safe!
Negatives:
Alot of people standing around people where bvery noisey and noisey pets
Review
Poor
Positives:
This was the dirty hotel I have ever been in. There were roaches everywhere in the room without a staff in sight. When I finally did speak with someone they were so rude. My 5 night stay turned into 1 night
Negatives:
There was nothing I liked about this property
Review
The worst stay ever
Review
Poor
Review
Perfect
Positives:
Nothing it was awful
Negatives:
It was dirty it had roaches and the workers were awful
Review
My check in took an hour my room has roaches and they have my room away in the middle of my stay
Review
Perfect
Positives:
The new account system.
Negatives:
Nothing
Review
Very good
Positives:
Location, breakfast was kay
Negatives:
Bed sheets are old. Cockroaches were many in the rooms
Review
Satisfied
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