Homewood Suites By Hilton Houston Willowbrook Mall

7655 West Fm 1960
Houston, TX 77070, US

8.1 Rating | 3-Star Hotel |

Homewood Suites By Hilton Houston Willowbrook Mall welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.

Rooms

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Amenities

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About This Property

Featuring many of the comforts of home, including fully equipped kitchens, this all-suite hotel offers spacious accommodations and first-class amenities, and is a short distance from area attractions. With thoughtful amenities including free grocery shopping service, a free daily hot breakfast and a free evening reception, every stay at the Houston-Willowbrook Mall Homewood Suites is sure to be enjoyable. Guests can also enjoy the on-site fitness center, complete with a swimming pool and a sports court along with the on-site convenience store. Within walking distance of the Homewood Suites Houston-Willowbrook Mall are numerous shopping centers and restaurants. The corporate offices of Exxon Mobil and Siemens as well as golf courses and the Brown Convention Center are also nearby.

Room Types

1 King Bed 1 Bedroom Suite Non-Smoking (refundable)

1 King Bed 1 Bedroom Suite Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Full Kitchen, and Fridge.
Sleeps up to 3
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights).

$116.56

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Apr 21st, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Sunday, Apr 21st, 2024 at midnight and Thursday, Apr 25th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Thursday, Apr 25th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 25, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 4 days prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$832.26 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. This hotel has a No Party Policy in guest rooms, suites, common areas and the pool. A fee will be applied if the No Party Policy is violated.

1 Queen Accessible Bath Tub Suite Non-Smoking (refundable)

1 Queen Accessible Bath Tub Suite Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 3
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights).

$116.56

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$832.26 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

2 King 2 Bedroom Suite Non-Smoking (refundable)

2 King 2 Bedroom Suite Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Full Kitchen, and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights).

$240.80

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,719.36 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are not allowed.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Accessible Parking
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Breakfast Takeaway Containers
Business Centre
CCTV In Common Areas
Cashless Payment Available
Contactless Check-in/check-out
Designated Smoking Area
Dry Cleaning
Express Check-In/Check-Out
Face Masks For Guests Available
Facilities For Disabled Guests
Family Rooms
Fax/photocopying
Fire Extinguishers
First Aid Kit Available
Fitness
Fitness Centre
Free Parking
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Heated Pool
Heating
Indoor Pool
Indoor Pool (all Year)
Internet Services
Invoice Provided
Laundry
Lift
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Luggage Storage
Minimarket On Site
Non-smoking Rooms
Non-smoking Throughout
Parking
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Process In Place To Check Health Of Guests
Safety Deposit Box
Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
Shallow End
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Sun Loungers Or Beach Chairs
Swimming Pool
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Wheelchair Accessible
WiFi
WiFi Available In All Areas

Recent Reviews

Colleen young couple March 7, 2024

Review

Very good

Bowie young couple January 22, 2024

Review

These people need Booking to...

Quanika family with young children January 22, 2024

Positives: The location was great. I was very impressed with the service. The photos posted on the website actually matched and met my expectations too. I loved my room and the upkeep of the room, kitchenette, bathroom and property was right on! I will be revisiting real soon.

Negatives: The only negative was that the bathroom shower and tub hot water didn't put out hot water, just cool temp water. Please check on this.

Review

You've gained a Loyal Customer

Gregory young couple January 22, 2024

Positives: Everyone was professional

Negatives: Heating didn't work

Review

Very good

Ronnicee young couple January 12, 2024

Review

Exceptional

Siomara family with young children November 12, 2023

Positives: The hotel was clean.

Negatives: The pool was closed, the room had a bad smell, the bathtub had a rough feel to the touch when you step on it. I couldn’t shower my daughters just because of the texture of the bathtub.

Review

Our stay was disappointing.

Karl family with young children October 23, 2023

Review

Exceptional

Mubin solo traveller October 16, 2023

Positives: Easy check in check out. Clean and cozy rooms. Greta bed and great shower

Review

Great value for money n...

Festus young couple October 3, 2023

Review

Very good

Eduardo young couple September 30, 2023

Positives: Ok breakfast band nothing above good.

Review

Good

Terence family with young children September 25, 2023

Review

Exceptional

Terence young couple August 1, 2023

Review

Exceptional

Erica family with young children July 29, 2023

Review

Exceptional

Marcy young couple July 5, 2023

Positives: This hotel is one of the few that has a bedroom closed off from the rest of the suite and that's what I look for. Breakfast was good every day except the last day on Wed., July 4th. The grounds were clean. The room was nice.

Negatives: There were several items that were disappointing, especially for a Hilton property. The AC was not working the whole time in the lobby or the hallways. Staff were unsure when it would be fixed. The toilet handle was broken. The window in the living area was broken. It fell open during the day. The phone in the bedroom did not work. The tub had no stripping and was very slippery. One of the side doors would not open with the key card from the outside. Staff were aware but didn't have an ETA on when it would be fixed. The pool was closed for structural issues. As a Hilton Honors member AND a Hilton property owner, I was very disappointed with this property.

Review

This property should close until...

Yolande family with young children July 4, 2023

Positives: Not applicable

Negatives: I booked for 6 nights an extra night since our flight was reachung 6am and when we arrived our booking was cancelled as no show. I am still awaiting my 1 night refund, since I did give prior notice via email and then phone call to the hotel.. very disappointed

Review

Disappointed

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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