Motel 6-Houston TX - Brookhollow

Negatives: Everything

Negatives: The worker at the front was extremely rude didn’t even let us check in I called at 11:40 am and asked if we could check in early he said yes at 1:30 get there at 1-1:30 he then tells me Check in isn’t until 3 I ask who did I talk to that said I would beable to check in at 1:30 he said he didn’t know but he had been there all morning so we wait in the parking lot until 3 I go back in the front office to check in and he says that there aren’t any rooms clean I said well check in is at 3 he then got rude and told me he can’t do anything about me having a reservation and that I should go somewhere else since I hadn’t paid for the reservation yet I said well I have the cash and plan to pay in cash and I ask to speak with a manager and he said he was the owner I said oh your the owner he said no and that the manager wasn’t there either I said then why did you say you owned the building he then told me to go to another hotel I said sir I been sitting in the parking lot for 2 hrs cuz you said we could check in at 3 and it’s still nothing he was still very rude

Negatives: awful treatment, just got out of the ER and made and paid for the room for the night. I was sent to go to a dirty bustop to sit there the entire night in the rain

Negatives: Nothing

Negatives: the area and quality of motel