Extended Stay America Select Suites - Austin - Northwest
13689 Research Boulevard
Jollyville, TX 78750, US
Jollyville, TX 78750, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Parking
- Air Conditioning
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Bathtub
- Microwave
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- vending machine
- telephone
- alarm clock
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Kitchen
- English
- Non-Smoking Rooms Available
- Smoke alarms
- Invoices
- Facilities for disabled guests available
- Laundry services
- Non-smoking property
- Separate shower/bathtub
- TV & Movies/Shows
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Pets allowed (charges may apply)
Recent Reviews
Review
Disappointing
Positives:
The location was good There were a lot of restaurants and things to do in the area.
Negatives:
Unprofessionalism regarding front desk staff, paying that kind of money and still being charged for clean, towels, bedding etc, no housekeeping daily...
Review
Unpleasant and Disappointing Stay
Positives:
The location was good There were a lot of restaurants and things to do in the area.
Negatives:
Unprofessionalism regarding front desk staff, paying that kind of money and still being charged for clean, towels, bedding etc, no housekeeping daily...
Review
Unpleasant and Disappointing Stay
Positives:
Nothing
Negatives:
I booked a month in advance for a 13 night stay. It was already charged to my card and paid for couple days before arriving. When I got there tap 11PM the one empty room in the entire property has not been cleaned at all. No towels, no shower curtain, hair in the bathtub, powered stuff on the floor, same linens as the previous guest used. I checked in anyway, slept in my car that night.
Got moved to a different room next day as they quickly cleaned one, but they charge for additional towels, I couldn't connect to the really bad wifi for 3 days, and then I had a friend kill himself so had to leave early under emergency circumstances and the hotel manager yelled at me on the phone while I was only trying to check out with the front desk clerk, who called her because she couldn't check me out and I asked for a refund due to leaving 4 days early.
Overall very bad property, management, service, and area. People drinking in the parking lot every evening.
DO NOT BOOK HERE
Review
Aweful!!!!!
Positives:
Nothing
Negatives:
I booked a month in advance for a 13 night stay. It was already charged to my card and paid for couple days before arriving. When I got there tap 11PM the one empty room in the entire property has not been cleaned at all. No towels, no shower curtain, hair in the bathtub, powered stuff on the floor, same linens as the previous guest used. I checked in anyway, slept in my car that night.
Got moved to a different room next day as they quickly cleaned one, but they charge for additional towels, I couldn't connect to the really bad wifi for 3 days, and then I had a friend kill himself so had to leave early under emergency circumstances and the hotel manager yelled at me on the phone while I was only trying to check out with the front desk clerk, who called her because she couldn't check me out and I asked for a refund due to leaving 4 days early.
Overall very bad property, management, service, and area. People drinking in the parking lot every evening.
DO NOT BOOK HERE
Review
Aweful!!!!!
Review
Pleasant
Positives:
The location was good and staff very friendly and professional.
Negatives:
The room was dirty, there were left overs in the fridge, bed sheets were dirty, pillow sheets as well, towel were smelling bad, etc. we moved out in less than an hour
Review
Terrible
Positives:
The location was good and staff very friendly and professional.
Negatives:
The room was dirty, there were left overs in the fridge, bed sheets were dirty, pillow sheets as well, towel were smelling bad, etc. we moved out in less than an hour
Review
Terrible
Review
Bad
Review
Very good
Positives:
Quiet
Negatives:
There was no hot water and there were big roaches
Review
Review
Very good
Negatives:
Staff on duty did not honor the reservation. She said there was no available room. Then why allow the reservation?
Review
Hotel did not honor Booking.com's reservation.
Positives:
Crystal and the staff are fantastic.
Negatives:
Active during the night
Review
All around awesome experience.
Positives:
Crystal and the staff are fantastic.
Negatives:
Active during the night
Review
All around awesome experience.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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