Extended Stay America Select Suites - Austin - Northwest
13689 Research Boulevard
Jollyville, TX 78750, US
Jollyville, TX 78750, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
Offering a fitness center, "Extended Stay America Select Suites - Austin - Northwest" is located in Jollyville. WiFi access is available. Each room here will provide you with air conditioning. There is a full kitchen with a microwave and a refrigerator. Private bathroom also comes with a shower. At "Extended Stay America Select Suites - Austin - Northwest" you will find a 24-hour front desk. Other facilities offered at the property include meeting facilities, dry cleaning and laundry facilities. This property offers free parking. Austin-Bergstrom International Airport is 19 mi away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-hour Security
- Accessible Parking
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Coffee/tea Maker
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- Free Parking
- Free Wi-Fi
- Free WiFi
- Hair Dryer
- Heating
- Heating In Public Area
- Internet Services
- Invoice Provided
- Invoices
- Key Card Access
- Kitchen
- Laundry
- Laundry Services
- Lift
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Non-smoking Rooms
- Parking
- Parking On Site
- Pets Allowed (charges May Apply)
- Private Parking
- Refrigerator
- Separate Shower/bathtub
- Smoke Alarms
- TV & Movies/Shows
- Telephone
- Vending Machine
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
I got told I would get a refund if I checked out one night early
Negatives:
I felt they could do more cleaning especially the floor and tub area
Review
Passable
Review
Bad
Positives:
Quiet and calm. Friendly staff. Easy access and plenty of parking spots
Negatives:
I stayed for a week but no cleaning or change of towels happened. Only one bath soap was provided
Review
Very good
Positives:
Staff is always nice and helpful. The rooms are clean and smell fresh. The housekeeping staff are friendly.
Negatives:
N/A
Positives:
There is nothing that I'd like about this property!
Negatives:
Smell of week in all hallways and even the room - No breakfast - no WiFi - roaches in the room - not kitchen ware - very uncomfortable bed.
Staff miscalculated my stay/payment; as result, my key did not work half way through my stay: the rude staff treating me as if it was my problem that they made mistake!
Review
Avoid at all costs -...
Negatives:
Wouldn't accept my payment method.
Review
Bad
Positives:
Location was where I needed to stay.
Negatives:
Hotel was a mess, housekeepers working 12 hours and still didn't get everything they needed done. Understaffed. Room wasn't clean and no replacement could be found. 10pm and im cleaning myself. General mngr accused me of smoking in the room upon checkout.
Positives:
The staff was super friendly and helpful
Review
Exceptional
Positives:
this hotel was a very very bad experience they were not open to check me in and on the door they had a note saying no refunds. I do not recommend this hotel if you are coming in off of a late flight because they will not be open to check you in.
Negatives:
this hotel was a very very bad experience they were not open to check me in and on the door they had a note saying no refunds. I do not recommend this hotel if you are coming in off of a late flight because they will not be open to check you in.
Positives:
Great hotel for budget travelers. Hotel was clean and comfortable.
Negatives:
There is a sign which says no pets allowed but there a lot of dogs with their owners on property. Something to consider if you are allergic or something like that.
Review
Good
Positives:
Horrible staff
Negatives:
Horrible staff
Positives:
There was no breakfast or top sheet for bed. Pretty spartan accommodations.
Negatives:
Everything. There was next to no products in vending machine. I watched cops shake down an employee eating a tamale.
Review
Disappointing
Positives:
I couldnt stay there because my flight arrived at midnight and got to the hotel after 1am. Had to call for someone to come let me in and took about 45mins for the person to show. Only for the person to inform me my reservation was canceled and that he couldnt get into the system because it was running some updates. Basically couldnt help me at 3am in the morning. So I had to find another hotel that late.
Negatives:
Too many things to start listing. Safe to say I didnt like anything about the hotel and was a blessing in disguise, even though I had to pay way more for the Marriott Courtyard hotel close by that I eventually stayed at. I will never stay at Extended Stay or refer anyone to stay there.
Review
Too many things to start listing. Safe to say I didnt like anything about the hotel and was a bless
Positives:
There was no breakfast or top sheet for bed. Pretty spartan accommodations.
Negatives:
Everything. There was next to no products in vending machine. I watched cops shake down an employee eating a tamale.
Review
Disappointing
Positives:
I couldn’t stay there because my flight arrived at midnight and got to the hotel after 1am. Had to call for someone to come let me in and took about 45mins for the person to show. Only for the person to inform me my reservation was canceled and that he couldn’t get into the system because it was running some updates. Basically couldn’t help me at 3am in the morning. So I had to find another hotel that late.
Negatives:
Too many things to start listing. Safe to say I didn’t like anything about the hotel and was a blessing in disguise, even though I had to pay way more for the Marriott Courtyard hotel close by that I eventually stayed at. I will never stay at Extended Stay or refer anyone to stay there.
Review
Too many things to start...
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