Quality Inn & Suites Kilgore-Longview
3298 Us Highway 259 North
Kilgore, TX 75662, US
Kilgore, TX 75662, US
Quality Inn & Suites Kilgore-Longview is pet friendly. Pet fee is USD $10 per pet, per night. The number of pets allowed is 3. *No pet weight limit. Dogs and cats are welcome. Pets may not be left unattended in room.
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About This Property
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The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Wheelchair accessible
- On-site parking
- outdoor pool
- 24-hour security
- Free Wi-Fi
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- gift/souvenir shop
- Kids' pool
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Contactless check-in/out
- Food delivery
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Non-smoking property
- Safety chain and/or latch on doors available
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
Recent Reviews
Positives:
Nothing
Negatives:
No weight room closed down....no pool.. already closed, but still clean and circulating, ice machine doesn't work, hot water doesn't work for showers, toilets optional in different rooms and the owners don't have keys to additional amenities. DO NOT RECOMMEND
Review
Positives:
Nice clean and friendly
Negatives:
Water wouldn’t get very warm, fridge wasn’t cooling, no soaps set out.
Review
I enjoyed the location. Didn’t like the charged me $4.75 for a single 16 ounce coke that’s price gouging
Positives:
The breakfast was great!
Negatives:
N/a
Review
More than I expected for the price.
Positives:
NOTHING TERRIBLE SERVICE
Negatives:
I HATED EVERYTHING
Review
Negatives:
No ice on the 2nd floor
Review
Positives:
Size of the room
Negatives:
No one at counter when checking out
Review
Positives:
Was at least clean
Negatives:
Bed way too soft and breakfast was horrible. Eggs and sausage both cold. Didn’t see anyone looking after breakfast items.
Review
Dissappointing
Positives:
Close to Kilgore College
Negatives:
I wasn’t even going to leave a review after my experience at this hotel because it’s a “cheap” hotel and I guess you get what you pay for, however after being stolen from by the manager, im not going to let anyone else get screwed. I stayed in this hotel for 12 days for the fire academy. The room was okay at best. Breakfast was always dry or completely gone at 615(they started serving at 6 and the front desk always just hid away in a back room). There were several times I would get out of class after a long day and be locked out of my room. The first time, I was told it was because I was aloud to refuse a room turnover. So I stopped putting up the DND sign. The other 3 times I was locked out, it was blamed on housekeeping however, those days my room was never touched by them. They didn’t pick up the trash bag in my room, give me new towels or change the sheets. I was the only one staying in the room so it wasn’t a huge deal but if room turnover was mandatory, then why weren’t they doing it? But again, I wasn’t going to leave a negative review because you get what you pay for, right? $1000 is crazy for a low end hotel without working pool and substandard service and breakfast but I needed a hotel close to school. There was also several roaches I had to kill while staying there.
What REALLY set me off, is that when I checked in I had a $100 deposit put on my credit card and was assured that it would not go through and would be returned as soon as I checked out. When i checked out, they charged that $100. Apparently the $1,000 I already paid for 12 days wasn’t enough for them. I called the day I left and was told by the front desk clerk “it shows returned on our end and that you weren’t charged”. Which again wasn’t true, clearly. I was told to call back when a manager was there to speak with them. When I finally got ahold of the manager, I was told I “damaged the sheets” so they would not be returning my deposit. I have pics of how I left and I cleaned myself!
Review
Thiefs who lie and take your money. Don’t trust them. Rooms are gross.
Positives:
Location
Negatives:
Skimpy breakfast, stairs were a good tripping spot due to loose carpet.
Review
Positives:
Beds were comfy. Great location.
Negatives:
The whole place is being remodeled but it's understandable.
Review
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