Hilton Garden Inn New Braunfels
1501 Interstate 35 North
New Braunfels, TX 78130, US
New Braunfels, TX 78130, US
Pet guests are welcome at Hilton Garden Inn New Braunfels. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Book Now from $192/night
About This Property
Featuring rooms with a refrigerator and free Wi-Fi, this New Braunfels hotel is 4 miles from McKenna Children’s Museum. The hotel has a 24-hour snack shop and an outdoor pool. Hilton Garden Inn New Braunfels mixes Texas and German influences with American cuisine at the Great American Grill, serving breakfast and dinner. The Pavilion Lounge is open for cocktails and beer in the evening. All air-conditioned rooms are furnished with an iPod docking station and 37-inch, flat-screen TV. Each comfortable room is equipped with convenience amenities including a microwave, coffee maker and ironing facilities. Guests of the New Braunfels Hilton Garden Inn can work out in the gym or use the 24-hour business center, offering fax and copy services. Schlitterbahn Water Park is just a 9-minute drive from the Hilton Garden Inn. Landa Park Golf Course is 4.7 miles away.
Room Types
2 Queen Mobility Hearing Accessible Studio with Tub (refundable)
2 Queen Beds Junior Suite Sofabed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Bar
- Business Centre
- CCTV Outside Property
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Happy Hour
- Heating
- Internet Services
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Outdoor Furniture
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Room Service
- Safety Deposit Box
- Shared Lounge/TV Area
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Umbrellas
- Swimming Pool
- Terrace
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
Breakfast was excellent.
Negatives:
n/a
Review
Receptionist was good. she checked...
Positives:
Liked the wall-dispensed soap and hair products. Staff was pleasant, room was nice and comfortable.
Negatives:
A bit ridiculous to charge $2 for a water bottle in the room. No thanks, I can buy a whole case for less than $5. Breakfast not included in the price unless you select as an option.
Review
Great place. Thanks for a...
Positives:
Excellent customer service, bar at the hotel, clean rooms and comfortable beds
Review
Exceptional
Review
Very good
Positives:
It was right off the highway
Negatives:
The bathroom did not seem clean
Review
Very good
Positives:
All was great but the noise… small children in hallway and next door room..could hear everything going on..adults in hall on phone…was noisy day and night..my only complaint.
Review
Noise was a problem
Review
Exceptional
Review
Exceptional
Review
Superb
Review
Exceptional
Review
Exceptional
Positives:
Staff, cleanliness
Negatives:
No hot tub
Review
Exceptional
Review
Superb
Negatives:
Pillows could have been better
Review
Good
Positives:
Location to where I needed to be
Negatives:
Housekeeping was never done in my 4 day stay. I questioned the shift supervisor why my room was never cleaned during my stay when I was checking out, she told me that since Covid, they don’t clean daily for safety reasons!!! Really!!! When I checked in I asked to at least to have my room cleaned every other day! And the clerk said no problem, but when I told the shift supervisor this, she said that he shouldn’t have said that! And she would have a talk with him! If Covid was the excuse, she should have had a mask on, which I questioned!! She said it wasn’t required, but cleaning my room on a daily basis wasn’t required per her!!! She shouldn’t be in a position of responsibility to such a popular hotel chain!!! I’m actually staying at another Hilton hotel right next to the Hilton garden inn, and I inquired about the housekeeping and if it was done everyday, she looked at me and said of course it is. I asked about the Covid rules that was in place at the other hotel, she said there was no such thing, they were probably short staffed!!! Which I would have accepted, but Covid!!!! I’ll never stay at the garden inn again. I like a clean room everyday when I stay away from home. I’m paying for it!!! No discount for no housekeeping not being done!
Review
Passable
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