SureStay Hotel by Best Western New Braunfels
510 S. State Highway 46
New Braunfels, TX 78130, US
New Braunfels, TX 78130, US
SureStay Hotel by Best Western New Braunfels welcomes four-legged guests at their pet-friendly accommodation. The pet fee is USD $25 per pet, per night. The number of pets allowed is 2. Dogs only. Pit Bulls are not allowed. *No pet weight limit. Pets are allowed to be left unattended in room. Dog potty area on property.
About This Property
SureStay Hotel by Best Western New Braunfels is located in New Braunfels, within 2.5 miles of Comal Park and 3.1 miles of Schlitterbahn Waterpark Resort. This 3-star hotel offers free WiFi. The hotel has an outdoor swimming pool, hot tub and a 24-hour front desk. A business center and vending machines with snacks and drinks are available on site at the hotel. Comal River is 3.5 miles from SureStay Hotel by Best Western New Braunfels, while Texas State University is 18 miles from the property. The nearest airport is San Antonio International Airport, 25 miles from the accommodation.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Blackout Curtains
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Soundproof Rooms Available
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Clean, super comfy beds, great air conditioner, clean pool and spa, and really nice staff!!
Negatives:
Breakfast is basics in cereal, yogurt, and waffle maker, so no fresh eggs and bacon, but aside from that, everything was great!!
Positives:
Didnt get my 3 deposit in case of damages for the days we stay . Thats cause we paid in cash
Negatives:
My last two deposit in case of damages were not paid back and that is because it was pay in cash
Review
This guest did not leave comments about this hotel.
Positives:
Staff are very welcoming and kind
Review
Exceptional
Review
Poor
Positives:
The front desk staff working nights was very kind. Beds were comfortable.
Negatives:
Very old dirty carpets, sink faucet was broken and only had scalding hot water, shower had holes and shower head coming off, black/brown hand prints on the shower walls, VERY loud guests above and beside us with very loud music, banging on doors for 30+ minutes and screaming, party happening above us. Definitely not worth the $200+ per night.
Review
Disappointing
Positives:
Nothing
Negatives:
The fact that I was charged double what the room cost ontop of the room alreadt being overpriced as is and the whole work staff were very arrogant and rude even though none of them knew what they were doing
Review
Ruined my whole birthday weekend
Review
Good
Positives:
The room was much larger than expected and the beds were and pillows were large and very comfortable. The staff was very helpful and friendly.
Negatives:
The pool closed at 10:00 p.m. which was just as we were beginning to unwind.
Review
We enjoyed our stay there.
Negatives:
The rooms werent very clean the night manager was rude
Review
It was fine for 2 nights
Positives:
clean and comfortable beds. friendly staff.
Negatives:
No breakfast. well 1 day they had waffles, old fruit, coffee
Review
Good
Positives:
Nothing
Negatives:
Dirty sheets. Such a small breakfast. Noisy. Expensive daily charge for a pet.
Review
Perfect
Positives:
This hotel is being slept on! Sure it's not the newest fanciest but the rooms are clean the beds are cozy and the hot tub was warm! They even served waffles as part of a continental breakfast!
Review
Good
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