SureStay Hotel by Best Western New Braunfels
510 S. State Highway 46
New Braunfels, TX 78130, US
New Braunfels, TX 78130, US
Pet guests are welcome at SureStay Hotel by Best Western New Braunfels. The pet fee is USD $25 per pet, per night. The number of pets allowed is 2. Dogs only. Pit Bulls are not allowed. *No pet weight limit. Pets are allowed to be left unattended in room. Dog potty area on property.
Book Now from $83/night
About This Property
SureStay Hotel by Best Western New Braunfels is located in New Braunfels, within 2.5 miles of Comal Park and 3.1 miles of Schlitterbahn Waterpark Resort. This 3-star hotel offers free WiFi. The hotel has an outdoor swimming pool, hot tub and a 24-hour front desk. A business center and vending machines with snacks and drinks are available on site at the hotel. Comal River is 3.5 miles from SureStay Hotel by Best Western New Braunfels, while Texas State University is 18 miles from the property. The nearest airport is San Antonio International Airport, 25 miles from the accommodation.
Room Types
2 Queen Bed Non-Smoking (refundable)
1 King Bed Non-Smoking (refundable)
1 King Bed Smoking (refundable)
2 Queen Bed Smoking (refundable)
Accessible 2 Queen Non-Smoking (refundable)
2 Queen Bed Suite Non-Smoking (refundable)
Accessible 2 Queen Suite Non-Smoking (refundable)
Suite 1 King Bed Non Smoking (refundable)
Suite 1 King Bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Business Centre
- Daily Housekeeping
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Free Breakfast
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hot Tub/jacuzzi
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Soundproof Rooms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Not much
Negatives:
People next door had young kids screaming and playing outside until late, then the smoked weed and our room smelled like it, so we asked to move to another room. Our new neighbors had a dog and it started barking at 07:30 am and woke us up we couldn’t go back to sleep!!!
Review
Sucked
Review
Exceptional
Positives:
Didnt get my 3 deposit in case of damages for the days we stay . Thats cause we paid in cash
Negatives:
My last two deposit in case of damages were not paid back and that is because it was pay in cash
Review
This guest did not leave comments about this hotel.
Review
Exceptional
Positives:
Staff are very welcoming and kind
Review
Exceptional
Positives:
Staff are very welcoming and kind
Review
Exceptional
Review
Poor
Review
Poor
Positives:
The front desk staff working nights was very kind. Beds were comfortable.
Negatives:
Very old dirty carpets, sink faucet was broken and only had scalding hot water, shower had holes and shower head coming off, black/brown hand prints on the shower walls, VERY loud guests above and beside us with very loud music, banging on doors for 30+ minutes and screaming, party happening above us. Definitely not worth the $200+ per night.
Review
Disappointing
Positives:
The front desk staff working nights was very kind. Beds were comfortable.
Negatives:
Very old dirty carpets, sink faucet was broken and only had scalding hot water, shower had holes and shower head coming off, black/brown hand prints on the shower walls, VERY loud guests above and beside us with very loud music, banging on doors for 30+ minutes and screaming, party happening above us. Definitely not worth the $200+ per night.
Review
Disappointing
Positives:
Nothing
Negatives:
The fact that I was charged double what the room cost ontop of the room alreadt being overpriced as is and the whole work staff were very arrogant and rude even though none of them knew what they were doing
Review
Ruined my whole birthday weekend
Positives:
Nothing
Negatives:
The fact that I was charged double what the room cost ontop of the room alreadt being overpriced as is and the whole work staff were very arrogant and rude even though none of them knew what they were doing
Review
Ruined my whole birthday weekend
Review
Good
Review
Good
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