Extended Stay America Suites - Dallas - Frankford Road
18470 North Dallas Parkway
Dallas, TX 75287, US
Dallas, TX 75287, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
Extended Stay America - Dallas - Frankford Road is located in Plano and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Dallas - Frankford Road is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. A free grab-and-go breakfast is available. Attractions within close proximity to the hotel include the Legacy Business Park, the Dr. Pepper Ballpark and the The Heart Hospital Baylor Plano.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hot Tub/jacuzzi
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Poor
Review
Exceptional
Review
Perfect
Review
Perfect
Positives:
The staff and how big the room was
Negatives:
No breakfast ut I paid for it
Review
I need a refund on some of my days cause they move me cause the room was dirty
Positives:
They had hot coffee.
Negatives:
I thought "breakfast " was provided. It was just coffee. The room was dirty . The sheets smelled of sweat. There was no trash can in the room or bathroom and the television did not work. It was not a good experience. Someone took a crap in the bathroom before I came in , there was two open windows and feces in the toilet
Review
Bad
Positives:
It was close to the family member that we were visiting.
Daniella at the front desk was very sweet and did her best to get us a decent room.
Negatives:
Room 1:
1) mold on the wall in the shower
2) clogged bathroom sink
Room 2:
1) dried urine on the wall and floor in the bathroom
2) dirty sock on the floor
3) key would not open the door. We finally got let in by the front desk but never got a key to work in the door.
Overall:
1) No breakfast, just coffee
2) Trash in the hall that smelled and remained during our two night stay
3) Second floor had a horrible odor of rotting food.
4) When we reported that our shower had mold in it, the manager initially offered to let us shower in another room but wouldn't give us a different room. After we pushed, he did give us a different room.
We know that it is a very inexpensive hotel and we were looking for just a clean room and a hot shower. The place was so dirty that we never did shower.
Review
The place was filthy and smelled like a combination of marijuana and garbage.
Positives:
Nothing really
Negatives:
The staff was extremely rude, the Tv didnt work correctly, the rest room was not clean and the air conditioner didnt work correctly.
Review
The price didnt match. It seem like a high price for all the problems
Positives:
I heated it worst experience ever
Review
Bad
Review
Good
Positives:
Our schedules didn't permit us to enjoy the provided breakfasts.
Negatives:
Could have been cleaner. One tub/shower in our unit had hair all over it, and didn't appear to have been cleaned. The cabinets in the kitchenette felt dirty. The floors felt dirty. Lack of cleanliness thoughtout the premises, especially the carpeting.
Review
Comfortable, roomy kitchenette suites. Could have been cleaner, but overall not too bad.
Positives:
I liked that there were seperate rooms with doors so the early risers and nught owls were not conflicting.
Negatives:
Bathtub not clean, looked like someone wore shoes in it. The sink sprayed water on you if you turned it up very much. Worst of all was the lack of breakfast. And the last day there wasn't even coffee.
Positives:
The only thing I liked was that it was a close location to my son's place, which was the main reason why I was in Dallas.
Negatives:
I didn't like the idea that if you wanted plates, silverware, other kitchen items, that you had to ask for them. All the cupboards were bare. The bed wasn't too comfortable either. At the front desk, they had a paper stating new mgmt and new prices for extra items. Outrageous prices!!
I may not stay again.
Review
Stay was ok
Negatives:
Needs repair, tubes need to be replaced.
Review
Passable
Review
Very good
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