SureStay Hotel by Best Western San Antonio Riverwalk
900 N Main Ave
San Antonio, TX 78212-4729, US
San Antonio, TX 78212-4729, US
SureStay Hotel by Best Western San Antonio Riverwalk welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $15 per day. The number of pets allowed is 2. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
We're sorry! There is no availability for the dates you selected.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Adult Only
- Air Conditioning In Public Area
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Garden
- German
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hindi
- Invoices
- Kitchenware
- Laundry Services
- Library
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location is closed and gated.
Negatives:
Did not get on to property.
Review
Does not exist anymore
Review
Pleasant
Review
Scam
Review
Exceptional
Positives:
Near by all the attractions.
Negatives:
The area was bad, the lady next to me was selling drugs and people in and out. She was also smoking going into my room. Cops in and out of the location.
Review
Nice but had to keep...
Review
Exceptional
Positives:
Gentleman that worked the swing shift desk at checkin couldn't be any ruder... Nasty attitude, couldn't act any more upset because we bothered him. His attitude alone would keep me from going back
Negatives:
Swing shift desk clerk. Poor breakfast choices.
Review
Will never go back there...
Negatives:
The room had roaches, they didn’t pay me my security deposit, blankets smelled funny, had to buy my own towels because the ones they had felt rough, the floor was dirty, service at the front desk were very rude!! Never staying there again, I’ll rather sleep in a car before sleeping there
Review
They stole my security deposit...
Negatives:
Water on floor from frozen refrigerator/freezer. Towels worn out and not fluffy and you could see thru the towel. mattress very uncomfortable and worn out. Bed sheets like sandpaper and pillows also worn out and uncomfortable. Location very noisy.
Review
Miserable and not able to...
Positives:
Nice clean place to stay, very clean area.
Was welcomed by office rep , very friendly.
Room was very nice, clean.
, only had one towel and no washcloths, went to office ask for more towels and washcloths, rep stated that they only have a few towels in the office due to the hotel being sold.
So she only had one towel to give me but no washcloths. Had to use hand towels to wash .
Otherwise the room was great , bed was very comfortable!!
There is a corner store, about 1 minute walk across the street. * there is a lot of homeless people standing around the store.
Ch in was 3 but we arrived at 230 and was able to check in early.
Highly recommend for the price.
Negatives:
No washcloths
Review
Good
Positives:
The staff is very friendly and helpful.
Negatives:
Nothing
Review
Place is very clean!! Bed...
Review
Poor
Positives:
Great customer service I'll give you guys a 10 plus more
Review
Exceptional
Positives:
Rooms were clean, personal was friendly. For that price it was really good
Negatives:
There is lot of noise from the hightway
Review
Very good
Review
Pleasant
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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