Holiday Inn San Antonio-Riverwalk
217 North St. Mary's St
San Antonio, TX 78205, US
San Antonio, TX 78205, US
About This Property
Located on the San Antonio Riverwalk, this hotel offers free WiFi and an on-site restaurant. Spacious rooms include flat-screen cable TVs and wood furniture. Each room provides coffee facilities and a work desk. A radio and a refrigerator are also available. Holiday Inn San Antonio-Riverwalk features a year-round, outdoor pool and a hot tub. The hotel's state-of-the-art gym is available daily. On-site dining at Windows on the River restaurant is available and offers stunning views of the Riverwalk. Coffee and muffins can be found at Grab And Go Cafe or guests can have a drink in the hotel's lounge. The Alamo is 3 blocks from Holiday Inn San Antonio-Riverwalk. Guests are 1.6 mi from the San Antonio Museum of Art. San Antonio International Airport is within a 15-minute drive.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Blackout Curtains
- CCTV Security In Common Areas
- Carbon Monoxide Detector
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fitness Center
- Food Delivery
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Hygiene Certification
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Room Towels Provided
- Safety Deposit Box
- Seating Area
- Separate Shower/bathtub
- Sofa
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Wake Up Call
- Water Park
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Positives:
Amazing hotel great location and very friendly
Negatives:
Paid for parking allweek
Positives:
Location was perfect balcony overlooking the River. Easy access to the riverwalk
Negatives:
No free breakfast so we didnt try it. Was Buffett breakfast but cost was a little high. Skipped breakfast all four days so we could brunch down on the River walk
Positives:
Location right on the River walk
Negatives:
Not maintained very well, dated, rooms need TLC
Positives:
It was a pleasant stay. We ate are the hotel and had no problems.
Negatives:
No.
Review
This guest did not leave comments about this hotel.
Review
Perfect
Review
Perfect
Positives:
Location
Negatives:
Safety, staff helpfulness, safety
Review
Nightmare stay, car was damaged. No support from hotel at all
Review
Perfect
Positives:
Location
Negatives:
Staff couldnt help me to open a bottle of wine. Stayed there 4 nights
Review
Weird
Review
Exceptional
Positives:
The location was good location next to the river walk.
Negatives:
The property didnt have ac access that evening but the staff did send a fan to our room. Also the lobby smelled like vomit. Rooms were worn down. Bathroom could be a bit cleaner.
Review
It was ok good price but would reconsider staying there again.
Negatives:
Bad experience when arriving at the hotel. They told me when I arrived at the hotel that they did not have air conditioning and the options they gave me were to take the room without air conditioning or cancel the reservation. I told the hotel that it was an anniversary trip to please give me another option because it was my first time visiting the area. But the only options they gave me were to take the room without air conditioning or cancel the reservation. The person who helped me was Luis. Likewise, he told me that he couldn't help me because I had booked with Booking.com and they were the only ones who could help me. I was also not assisted by the hotel to cancel the reservation although it was their fault for not having air, they said that I was the one who should call Booking.com to cancel and tell them the reason why I was canceling. That seemed very unfair to me, even so, I looked for a way to contact Booking.com to start the refund process for the accommodation not enjoyed. But they tell me that the refund process can take 15 days and that the hotel had to send an email notifying that it did not have air conditioning to proceed with the refund. On Sunday before leaving the city of San Antonio, Texas, I stopped by the hotel again to make sure that they had started the process of refunding the money. But when you arrived at the reception the person who was there. It tells me that the charge was made because I did not arrive at the hotel on Friday according to the reservation. That is to say, Mr. Luis at the reception did not do his job by indicating or recording that I had arrived but that I could not stay because there was no air conditioning in the rooms. I ask you to please proceed with the refund to my credit card as soon as possible.
Review
Bad
Positives:
Excellent location. Right by the river walk. Great value for the stay.
Negatives:
None
Review
Excellent
Positives:
VIEW ON THE RIVER WALK.
Negatives:
Upon arrival they said that booking.com over booked them so they were going to upgrade me to a suit with a living room. The room was bigger but the refrigerator was not working and the bed sheets were not clean. For the amount of money I wasted my expectations were different.
Review
Disappointing
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