Candlewood Suites Washington-Dulles Herndon By IHG
13845 Sunrse Valley Dr
Herndon, VA 20171, US
Herndon, VA 20171, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
12:00 PM
Features and Amenities
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Bathtub
- Microwave
- Kitchenette
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- Heating
- Wheelchair accessible
- On-site parking
- separate dining area
- seating area
- telephone
- dishwasher
- alarm clock
- kitchenware
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Kitchen
- Radio
- Closet
- English
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Sofa
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Sterilizing equipment
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Accessible rooms through interior corridor available
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Air conditioning in public area
- Heating in public area
- Trash cans
- Socket near the bed
- Sleep comfort items
- Dining table
- Outdoor recreational features
- Desk/workspace available
- Pets allowed (charges may apply)
- Xerox/fax in business center
Recent Reviews
Review
Good
Review
Disappointing
Review
Exceptional
Positives:
Location
Negatives:
Bed needs replacing
Review
Good place for stopover
Review
Exceptional
Positives:
Staff members are soo helpful especially night guy he is awesome
Review
Positives:
Staff members are soo helpful especially night guy he is awesome
Review
Exceptional
Review
Passable
Review
Exceptional
Positives:
Very courteous and accommodating staff.
Room was large and facilities as advertised
Free laundry facility was convenient
Negatives:
Room is dated and furniture and room can be better cleaned.
No breakfast
Review
Positives:
Very courteous and accommodating staff.
Room was large and facilities as advertised
Free laundry facility was convenient
Negatives:
Room is dated and furniture and room can be better cleaned.
No breakfast
Review
Very good
Negatives:
I have a very bad experience with the hotel. On June 27, my flight was canceled, and I booked a room at your hotel for the night. I received a confirmation email for the reservation.
However, when I arrived at the hotel later in the evening, the receptionist was unable to find my reservation and informed me that there were no available rooms. As a result, I stayed in the lobby trying to find another hotel.
Later, I noticed that my card was charged either for the stay or as a no-show fee. However, I did show up and was ready to stay at the hotel, but unfortunately, no room was available. This happened after a 20-hour journey from Europe, and I was extremely exhausted.
The management still has not refunded the money I was charged unfairly. I am very disappointed by this experience.
Review
Unfair charge
Review
Exceptional
Positives:
Very helpful, professional, and friendly front desk staff.
Room clean, comfortable.
Review
Helpful, professional, friendly front desk folks. Room clean, comfortable.
Positives:
Very helpful, professional, and friendly front desk staff.
Room clean, comfortable.
Review
Helpful, professional, friendly front desk...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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