Extended Stay America Suites - Newport News - I-64 - Jefferson Avenue
12359 Hornsby Lane
Newport News, VA 23602, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
About This Property
Just 7 mi from Fort Eustis, this Extended Stay America - Newport News - I-64 - Jefferson Avenue is located in Newport News and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Newport News is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Patrick Henry Mall, the Busch Gardens and the Water Country USA.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Alarm Clock
- BBQ Facilities
- Blackout Curtains
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace In All Rooms
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Internet Access In Public Areas
- Ironing Amenities
- Laundry Services
- Non-smoking Property
- On-site Parking
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Toiletries Provided
- Vending Machine
It was smelling cigaret, and one of the room had a very strong urine smell. Were very unsatisfy, we did not get what I had reserves. Was very unhappy
It was great been there
I did not get what I reserved
location to where I needed to be
wasn’t clean. front desk staff was not available at all times. back door left propped open for anyone to come in
ok, but I will never...
convenient, can’t say much,
I didn’t like ventilation, had a smell, outside the grounds was poorly kept. the rooms were not in the best shape. I think that both facilities are not being kept up in a process manner
I’m not looking forward to...
What breakfast? There was no breakfast or even coffee provided.
I thought the desk clerk was very nice.
The elevator & my room smelled of cigarette smoke. The elevator also reeked of urine. The guests on my floor were running in the halls at 1am Xmas morning with their children. They were talking loudly & banging on doors.
The plastic bottom of the tub was plastic & felt like it would give way at any moment.
The letter left on the desk by the hotel mgmt was not appreciated & disconcerting as it mentions unacceptable behavior of the guests & that it was my responsibility to empty my own trash out in the dumpster. Also it discusses stealing linens & being charged. If that’s their policy than I think mgmt should do a walkthrough & confirm what linens are currently present so they know if something is gone.
The kitchen had no dish ware, towels, paper towels etc- other extended stay hotels offer those.
The price of the room was ridiculously high. I know it was Christmas however if you charge that price then I expect a much better room. They also charged for my dog! I could name several competitors that allow pets for free & thrir rooms are so much nicer.
Was a very big disappointment.
Terrible didn’t even have lids for the coffee cups
Having to disposal of my own trash.Lack of amenities in the room
It was rather primitive.Wouldn’t be...
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