Holiday Inn Express Hotel & Suites Claypool Hill -Richlands Area

180 Clay Drive
Pounding Mill, VA 24637, US
8.7 Rating | 2.5-Star Hotel |
Holiday Inn Express Hotel & Suites Claypool Hill -Richlands Area is pet friendly. The pet fee is USD $25 per pet, per night. The number of pets allowed is 2. Pet weight limit is 15 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
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About This Property

Holiday Inn Express Hotel & Suites Claypool Hill -Richlands Area by IHG provides accommodations in Pounding Mill. With free WiFi, this 2-star hotel has a fitness center and a shared lounge. The hotel has an indoor pool, hot tub and a 24-hour front desk. Tri-Cities Regional Airport is 73 miles from the property.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Access To Health Care Professionals
  • Air Conditioning
  • Air Conditioning In Public Area
  • Airport Shuttle (charges May Apply)
  • Babysitting/Child Services
  • CCTV Security In Common Areas
  • Car Rental Available
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee/tea Maker
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Desk/workspace Available
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Breakfast
  • Free Face Masks
  • Free Parking
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Hot Tub/Whirlpool
  • Individually-wrapped Food Options
  • Indoor Pool
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Meeting/Banquet Facilities
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Room Service
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shuttle Service (charges May Apply)
  • Smoke Alarms
  • Spa Services
  • Staff Trained In Safety Protocol
  • TV & Movies/Shows
  • Telephone
  • Tennis Court & Equipment
  • Toiletries Provided
  • Tour Services
  • Vending Machine
  • Wheelchair Accessible
  • Xerox/fax In Business Center

Recent Reviews

Robert Traveling as Couple October 28, 2023
Positives: The room nice and clean, beds were comfortable!! Staff was very friendly to.
Negatives: The bathrooms could stand to be upgraded.
Review
All and all I will stay again if I come back to Richlands for sure!
Cynthia October 18, 2023
Review
Perfect
Deborah Family with Young Children October 10, 2023
Positives: Always an enjoyable experience.
Negatives: I live local, and take my grandson twice a year or so, to swim. I booked on anon-refundable reservation and when we got there, the pool wasnt open. Granted, I should have checked, but I didnt. We had to stay anyway, or lose my money. In the future I wi
Brenda Traveling as Couple September 21, 2023
Review
Perfect
Janet Traveling as Couple September 13, 2023
Review
Perfect
Ashley Family with Young Children September 11, 2023
Positives: First floor was super clean. The public restrooms down there were very nice and clean. Dining area was great too. The ladies helping with breakfast were wonderful. I wish I would have caught her name, but one women was so sweet and kind to my kids and my grandmother.
Negatives: Our room was on the 3rd floor and looked thrown together. Only took a few pictures of our room. All picture I loaded are from our room, not lobby or outside. Baseboards looked terrible. Toilet paper roll barely hanging in and crooked. Ceiling was patched but not painted. Floor felt damp the entire time. Looked nothing like the first floor of the hotel. Fridge was dirty and had an open water bottle in the freezer that we didnt bring. Coffee maker was disgusting.
Review
Passable
Melissa Traveling as Couple September 11, 2023
Review
Exceptional
Jonathan September 7, 2023
Positives: For the money, it was great; a balance between cost and cleanliness.
Review
Superb
Krystal Business Traveler September 3, 2023
Positives: Nice room, comfortable bed. Staff very friendly and helpful. Good breakfast
Negatives: Nothing to report
Review
Exceptional
Rhonda Family with Young Children August 22, 2023
Positives: Convenience and amenities
Negatives: Security concerns
Review
Good
Kimberly Family with Young Children August 14, 2023
Review
Perfect
Jessica Traveling as Couple August 13, 2023
Positives: Very clean, nice variety for breakfast (the attendant was great!), friendly staff.
Negatives: No complaints
Review
Overnight motorcycle trip.
Jack Family with Young Children August 3, 2023
Review
Very good
Stephanie Business Traveler July 28, 2023
Positives: Breakfast was great! Breakfast attendant was very nice! Large variety of options.
Negatives: Parking. The parking lot is a little small.
Review
Overall great experience
Kenneth Business Traveler July 20, 2023
Positives: The effort was taken by the front desk associate to correct the problem.
Negatives: My initial room was dirty. The tile floor had visible dirt and grime. I had to clean the room floor and bathroom. Trash on the carpet along with dirty carpet.
Review
Stay was unpleasant because of poor housekeeping
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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