Candlewood Suites : Richmond - West Broad
2100 Dickens Road
Richmond, VA 23230, US
Richmond, VA 23230, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Book Now from $132/night
About This Property
Candlewood Suites Richmond - West Broad, an IHG Hotel features a fitness center, garden, a shared lounge and restaurant in Richmond. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. The property is non-smoking throughout and is located 7 miles from Greater Richmond Convention Center. All guest rooms will provide guests with a fridge. The hotel has a grill. University Stadium is 5 miles from Candlewood Suites Richmond - West Broad, an IHG Hotel, while Virginia Commonwealth University School of the Arts is 6.8 miles away. The nearest airport is Richmond International Airport, 15 miles from the accommodation.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
1 King Bed Studio Suite communication Accessible Tub (refundable)
1 King Bed Studio Suite (refundable)
Studio Suite (refundable)
1 King 1 Bedroom Suite Mobility Accessible Tub (refundable)
1 King Bed Studio Suite Communication Accessible (refundable)
1 King Bed 1 Bedroom Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Bar
- Body Thermometer Available
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Tour Services
- Wheelchair Accessible
Recent Reviews
Review
Very good
Review
Very good
Review
Very good
Review
Pleasant
Positives:
The staff was kind. There was a mix up with the type of room we booked vs. what they gave us. They fixed it immediately.
Negatives:
The halls and room smelled like old marinara. The halls were filled with noisey people into the early hours of the morning. The people above us never went to sleep and you could hear them dragging the chairs across the floor all night. Neither myself or my colleague slept. We woke up as early as we could and checked out.
Review
This was the first and...
Positives:
It was clean
Negatives:
I didn’t receive my deposit back
Review
Disappointing
Review
Very good
Positives:
Easy location for on/off 64. Easy access to willow lawn and anything on Broad. Short drive to the University of Richmond.
Negatives:
Some minor cosmetic issues in room (cracked tiles, missing hooks, toilet running)
Review
Perfect fit for a quick...
Review
Good
Positives:
Very clean
Review
Superb
Positives:
The booking was easy. The customer service was responsive and good. When we expressed we were unhappy and would not be staying, the staff was great and refunded us.
Negatives:
The room didn't reflect the cleanliness in the photos. It was dingy and rundown. The cleanliness was not there. It was not throrough.
Review
The rating on booking.com doesn't...
Review
Good
Positives:
Ppl were nice
Negatives:
Upon my arrival at 5 I had to wait because the room was not ready.
Review
It was ok but I...
Positives:
Nothing
Negatives:
Poor service. Poor staff especially Christine who showed no customer service at all..would never stay again..our room was not ready until 9,:30 pm..and we were on-site at 1:30 and tried to check in were told we had to wait until 3 and did ..but 9:30 , is when it was ready..unexceptable ..reservation made 3 weeks lrior as well...had to get ready in another family members room and got that room at 4pm. They made no attempt to move it along faster. I thought this was the hospitality Industry..not so much this time. A big inconvenience for us. Rooms not very clean either. Hotel needs a rehab.
Review
Poor service,No hospitality
Review
Very poor
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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